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UiPath Automation Platform

UiPath Automation Platform


What is UiPath Automation Platform?

UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with capabilities to enable organizations to scale digital business operations at speed, automating millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world.

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Recent Reviews

TrustRadius Insights

Versatile Tool: Users find UiPath to be a versatile tool that can automate various programs and software, with some reviewers stating that …
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UiPath, Market Leader in RPA

10 out of 10
May 21, 2021
Here in my organization we are using UiPath for RPA solutions. We are using SAP Automation, Web Automation, Citrix Automation, etc..

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Reviewer Pros & Cons

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Automation Developer


per month

Unattended Automation


per month

Automation Team


per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $420 per month
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Product Demos

UiPath Test Suite: Execute RPA Tests


UiPath Test Suite: Automate RPA Tests


UiPath Test Suite: Manage RPA Tests


AI-powered automation for HR onboarding


Clipboard AI: the newest addition to the UiPath Business Automation Platform


What is a UiPath Software Robot?

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Product Details

What is UiPath Automation Platform?

UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with capabilities to enable organizations to scale digital business operations at speed, automating millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world.

The UiPath Automation Platform enables users to discover opportunities for process improvement by mining communications taking place throughout the business, and through mapping out how employees work, while mining and monitoring every business conversation. This process enables users to capture and manage automation ideas and process improvements in one place, prioritized by impact and ROI .

All created integrations and automations are centrally managed through the UiPath Automation Platform. Users can continuously test and monitor automations and the applications they rely on with the platform's built-in testing.

Through gaining a better understanding of businesses processes, the platform then enables users to

  • Build business apps and automations with low-code, visual tools
  • Combine RPA and API integration for speed and scale across the widest range of systems
  • Remove work from paperwork with intelligent document processing
  • Incorporate AI and machine learning (ML) models into automations
  • Get various kinds of robots to do all kinds of work—from ready-to-go SaaS robots to robots that work alongside their people on everyday tasks
  • Create smarter decision-making and collaboration between people and digital workers

The SaaS option for deploying UiPath's Automation Platform, Automation Cloud delivers the full UiPath Platform—including SaaS robots and self-hosted robots—in under a minute from any of six regions around the world. It is browser-based. Alternatively, the Automation Suite version is containerized with Kubernetes integrated, installed in cloud, in on-prem Linux VMs, or on bare metal servers as desired, and offers portal access to all services and integrations.

UiPath Automation Platform Videos

Introducing the UiPath Enterprise RPA Platform
mortgage approvals with UiPath Automation Platform: meet Connor and Linda
How Griffith University Enhanced Efficiency and Transparency with Automation

UiPath Automation Platform Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux, , ,
Mobile ApplicationNo

Frequently Asked Questions

UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with capabilities to enable organizations to scale digital business operations at speed, automating millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world.

UiPath Automation Platform starts at $420.

Automation Anywhere, Pega Platform, and SS&C Blue Prism Intelligent Automation are common alternatives for UiPath Automation Platform.

Reviewers rate Usability and Support Rating highest, with a score of 8.

The most common users of UiPath Automation Platform are from Enterprises (1,001+ employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Versatile Tool: Users find UiPath to be a versatile tool that can automate various programs and software, with some reviewers stating that it exceeds their expectations in terms of functionality and capabilities.

User-Friendly Interface: Many users appreciate the user-friendly interface of UiPath, highlighting its intuitive design and ease of use. Several reviewers mentioned that the platform is accessible to individuals without extensive technical skills.

Excellent Integration Capabilities: UiPath's excellent integration capabilities with systems like Microsoft SharePoint, Excel, and SAP are highly regarded by users. Some reviewers mentioned that these integrations make it easy to connect with other applications and enhance automation processes.

Difficult User Interface: Many users have found the user interface of UiPath to be difficult to navigate and understand, especially when compared to other tools. Several reviewers have expressed their frustration with the complexity of the UI, making it challenging for them to efficiently use the software.

Stability Issues with OCR and Screen Recording: Some users have experienced stability issues with OCR reading and screen recording in UiPath. These problems can disrupt workflow and lead to delays in automation processes. Users have highlighted the need for improvements in these areas to ensure smoother operations.

Insufficient Information in Orchestrator Queues: Reviewers have noted that Orchestrator queues lack sufficient information, which can hinder effective management of tasks and workflows. This limitation has been mentioned by several users who feel that more detailed information should be provided within the queues for better visibility and control.

Attribute Ratings


(1-25 of 195)
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Score 10 out of 10
Vetted Review
Verified User
We have been using UiPath for a number of years now to digitalize HR service processes within the whole employee lifecycle. RPA is now at the core of our operations and for us it is an easy and reliable way to speed up simple repetitive tasks, take pressure from more complex ones and formalize/standardize our service delivery.
  • Orchestration of multiple processes (incl. prioritization, scheduling)
  • Error tracking/logs
  • Integration with other vendors (OCR)
  • Studio is running quite slow for us
  • It could produce its own documentation throughout the screens used
  • We have trouble keeping and cleaning up our 200+ processes with all the new frameworks (Windows-Legacy -> Legacy, new Studio versions...)
Day-to-day transactional tasks that follow strict guidelines are easy to be exploited with UiPath.

Some more complex, creative skills are way tougher to digitalize.

You can really automate any system, website, anything, without particular integration, but I would recommend using APIs and integrations as frequently as possible within UiPath. Mail management f.e. can be easily integrated with Microsoft Graph API.
November 24, 2023

Automation made easy

Zulfan Hifzurrohman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I came across this tool during one of the most tedious moments in my career. The company is on the verge of major organization re-structuring, and like most start-ups, most of the data are in a spreadsheet, so when I have to lead account deactivation and or account deletion, it has to be done in a manual way, with few hundreds within the list, it is for sure a very time consuming with prone to mistake kind of job, after research and read from many forums, I decided to use this tool to execute the step by step (RPA Mode) and all our intentions were achieved in less than 2 hours, It was neat, quick and do what you ask it to do.
  • Structured tasks.
  • Structured flows.
  • It is literally work by taking over the machine, maybe a background work would be awesome.
It will do what you ask it to do; we defined the flow and ran the so-called robot, it has helped us to reduce lots of time and the possibility of manual mistakes, and in the end, the business was satisfied with our result. Will we use the tool again for the same process? we will, in the end, the tool is powerful and can be expanded to further use.
Score 10 out of 10
Vetted Review
Verified User
By using UiPath Automation Platform, we create automation projects for repetitive tasks, which are uploaded to the Orchestrator. The end user can run the automation BOT from the assistant, which saves a significant amount of time and effort. Not only does UiPath Automation Platform save money, but it also ensures the process is done with a high degree of accuracy. Our team has been using this tool for the last two years and has delivered multiple automation projects to our clients, resulting in cost savings, error reduction, and decreased manual effort.
  • Automate repetitive task
  • Simply manage automation process in orchestrater
  • Create automation code just drag and drop
  • The new version is very slow
  • Bulk update activities properties
  • After update any package we can't edit properties
UiPath Automation Platform is well-suited for automating repetitive and time-consuming tasks such as invoice processing, data entry, and report generation. By using UiPath Automation Platform, employees can focus on more strategic tasks, which leads to increased efficiency. Additionally, UiPath Automation Platform is highly effective at automating rule-based processes, such as financial processes like bank statement reconciliation, account payable, and account receivable processes that follow a set of predetermined rules.
September 30, 2022

Automation with Ease!

Vishnu Sathya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We can use UiPath to automate various projects that are repeatable, business rule driven, or high volume. Even though these types of projects are always boring and time consuming tasks, UiPath makes it easy to complete the tasks. Thus it helps to increase employee satisfaction as well as profit of organization.
  • Projects that are repeatable is always good for UiPath Automation
  • High volume or lengthy tasks are eligible for UiPath automation.
  • Business rule driven projects are good contestant for UiPath Automation.
  • UiPath Automation should integrate with Facebook, that will help to improve its options in automation.
  • If an activity to check a page is logged in or not will be a good addition to UiPath activities.
  • Improving the selector options of UiPath will make it easy for users to work on.
UiPath Automation is good platform to automate SAP software. I have been using UiPath to automate SAP software for my projects and it really makes the organization/clients more profitable since SAP consultants are highly paid employees and if UiPath could automate SAP effectively, it could replace those employees as well as it is more faster when compared to humans.
Mohanish Khatkhede | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We used UiPath to automate some of the insurance processes within our department on Legacy platform, the basic idea behind using the UiPath RPA is to automate the day to day policy servicing processes. We have deployed the solution internally and it has greatly helped the team to streamline processes. We have used RPA to automate various claims and underwriting processes. It allows user to reduce the turn around time taken by business users for processing claims and underwriting which in tern reduce time to market meaning scrutiny of claims, underwriting, payouts etc. It is highly flexible tool as it can support a lot of data types and have a lot of activities that work in the background.
  • UiPath provides free trial version of both Community and Enterprise edition. UiPath provides free tutorials and documentations
  • UiPath provides a strong, active and very helpful official community platform for clarifying doubts, sharing issues etc and has assigned an official team for providing support for the community users through this platform.
  • UiPath is an easy to learn and use tool with a great user interface.
  • Unlike other leading RPA tools UiPath provides a great user interface so that a person with minimum technical knowledge can understand the flow
  • UiPath provides large number of activities which we can reuse as per our need just by changing the properties and parameters
  • It provides the flexibility to create custom activities as per users need.
  • UiPath provides the flexibility to use unattended robot without need of Orchestrator.
  • UiPath orchestrator component is a very powerful tool which if utilized effectively can make the robot management and monitoring very easy.
  • Sometimes it is difficult to find the objects locators using UiPath especially on Legacy Platforms.
  • The licencing cost per user is higher when compared to other RPA tools available in market.
  • Non availability of maximize option in Property edit box, argument value edit box is another flaw.
It can very well be suited to automate the recursive business processes. It eliminates human errors - the manual actions performed during processing of daily activities. Development was easy with UiPath with the numerous inbuilt activities and support for custom activities. We have tried automating insurance processes for our internal stakeholders and the result and feedback received was awesome. We have automated processes for claims processing where we have validated various excel formulas to calculate correct the payouts. The best part is we can reuse the automated processes.
Nishanth Anbalagan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Currently, I'm using the UiPath RPA tool community edition to understand and validate the fullest feature of the tool. As per my current use, I found the tool is really very helpful for building the Bots to mimic human repetitive tasks. And the orchestrator UI is simple and it delivers the full efficiency of creating credentials and assigning it to the users. Scheduling the bots option is also there.
  • Avoids human intervention
  • Unattended Bots helps in running the bot at anytime
  • Scheduling of bots is achievable and the features of UiPath really working well
  • RPA Workspace has to be improved
  • The sequence view is not as expected, the view has to be changed to user friendly
  • Capturing of some objects not working
To automate repetitive tasks UiPath can be really helpful. For processing the invoices we can use UiPath to automate the process. It will be well suited where we can do excel automation, web automation, and sap automation. Using UiPath we can build an advanced bot to perform human actions and using this we can minimize human efforts.
Score 10 out of 10
Vetted Review
Verified User
We provide services to customers using UiPath. They come to us with their needs, be it to improving performance, accuracy, or reducing costs, and we help them by automating processes that most of the time consume too many unnecessary human resources. We have many successful cases where the customer noticed important time reduction in the processing time of apps or functions while also maintaining excellent quality.
  • Very flexible, it can be tailored to your needs.
  • Enables robust automation.
  • Checking how accurate an image detection was.
  • UiPath Academy translated to other languages.
It is especially efficient if the proccess being automated involves legacy applications that do not and can not be automated using APIs. It is great for desktop automation because it integrates well with applications and we are able to tailor selectors to our needs. One scenario where it is not great is on remote desktop automation, where applications are not directly accessible. It does have some features to facilitate this kind of automation, though.
Patricia Bustamente | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Uipath can speed up and streamline any job through its advanced AI and robotic automation capabilities. I like the way we can integrate our routine data and third-party solution workflows with UiPath RPA so quickly without having any specific coding knowledge.
  • The implementation was easy and it offers a great community and customer service, it is a good product to work with and design a solution quickly, I liked the technologies that this tool offers, it greatly optimizes the way of working.
  • Makes it easy to develop and automate some heavy and repetitive processes.
  • It seems to me that the only negative is the license, which is a bit expensive, I hope that one day the prices will drop, although it is still worth it.
It is a splendid platform that offers features for automation of advanced business processes, I liked it because it increases productivity, it offers a data table to be able to filter data through SQL and web page scanning and data extraction, I liked the community and the UiPath Academy, a very complete RPA platform that does a good job is great.
February 17, 2022

A powerful tool in making

Score 10 out of 10
Vetted Review
Verified User
We use it to automate repeat activities across organization. There are certain tasks that require us to consolidate data from different applications and report that into an excel sheet. Automating this has helped reduce FTA.
This is being used by a select few departments currently.
We are also in the process of assisting our customers in implementation of UIPath RPA for their automation needs. Supporting parsing of invoices, purchase orders and automating entry into SAP is one of our objective.
  • Enabling automation on remote environment
  • Consolidation of data across applications
  • Automated screen entry
  • Parsing of documents like pdfs (Currently, features provided are very limited to enable parsing of different formats)
  • No support for flash
  • Passing parameters across workflows is confusing
It is well suited to automate well defined repeatable tasks. It works great on citrix and other image based remote desktop applications. However, there is scope of improvement in recording features of the tool. Parsing of documents needs to be worked on to add flexibility. Recent AI vision is a welcome feature.
Arunvinodh C | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Being a Recruitment Process Outsourcing Company, we use UiPath for RPO Automation and Data Extraction Solutions. Our Automation Department is using UiPath. In RPO processing, the recruiters' closures and submissions are much more efficiently completed. After implementing automation, our recruiters have more free time and hence closures and submissions have also increased. We are also using UiPath Enterprise RPA Platform [in a similar way] for data extraction solutions.
  • The data scraping is precise and extracts data perfectly. We can easily format the data based on our requirements using Excel Automation.
  • UiPathGo gives many customized activities such as chatbots and vision automation which helps in integrating applications with UiPath. No other tool is providing such facilities.
  • The recording performance is marvelous. Particularly the desktop recording and web recording both work really well.
  • It is difficult to extract data from Iframes, but it is still possible.
  • It would be good to provide a Ubuntu version of UiPath Enterprise RPA Platform.
It is well suited in the recruitment process. I'd say that 80% of the work can be automated [using UiPath Enterprise RPA Platform]. In dynamically changing environments or environments requiring human intervention, it is not well suited. With that being said, there is still the ability to do some automation in dynamically changing environments. UiPath Enterprise RPA Platform can be used in almost all environments.
Score 9 out of 10
Vetted Review
Verified User
We're a specialist RPA firm that provides solutions to our clients using UiPath. Common business problems solved by UiPath are usually found in financial services and the energy sector.
  • Data mining + extraction
  • Process optimisation
  • Data entry
  • OCR Tech
UiPath Enterprise RPA Platform is well suited for web automation, excel. OCR is good if combined with ABBYY.
Alexander Cooper | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using the UiPath Enterprise RPA Platform to produce proofs-of-concept for clients showing UiPath as an integration tool between Oracle legacy systems. Also aiding form filling in said systems and in new cloud-based systems. We are also in the process of linking UiPath automation with machine learning and artificial intelligence to automate our in-house expenses. Only the Capgemini Oracle Platform as a Service team are using UiPath as of now (that I am aware of). The business problems it addresses are lack of integration tools between old Oracle Legacy software and new or third-party applications or platforms.
  • Excellent low code environment, easy for beginners to pick up as well as experts in the field. Very intuitive and due to UiPath Studio being an application rather than a web-app, it is much quicker and more stable than other low code tools such as Oracle Integration Cloud.
  • Brilliant online learning through UiPath academy, perfect for people who are new to either UiPath or RPA in general. Easy to listen to and very informative. Doesn't take ages to get through or to understand either.
  • UiPath Go and third-party support help massively when creating automations as it is likely someone has done something similar already. So given that the automation is open-source, it is very easy to get going.
  • Easy to use orchestrator allows for deploying robots with minimal stress, switching from DEV to PROD environments is very simple.
  • Selecting variables for functions can be tricky for novices as there are no "recommended" variables and some are badly named and require googling, memorizing, and wasting time.
  • It is expensive and for low-level automations there are cheaper or free alternatives.
  • Adding extensions can cause issues, some do not install properly and sometimes pre-requisites are not listed.
When used in conjunction with Oracle services or with other partner applications or platforms. Like any automation tool, the system it is deployed on must be robust, not prone to change, and normally require little human intervention. However, when used with advanced technologies, such as artificial intelligence and machine learning, it can be used to automate heavy tasks such as expenses.

It is less appropriate to use where integration/automation is already included, such as with certain Oracle cloud systems.
David Hester | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am having a great experience with UiPath RPA. Nowadays it has become a famous tool for dealing with image-based automation. It can be used so comfortably. The biggest plus is that it is incredibly easy to use. I highly appreciate the way it gives me perfect reporting and also gives me clear-cut ideas about the processes. It is immensely easy for monitoring the key operations.
  • If there is a need to share data mutually with other platforms then UiPath is the best tool. It makes me much [more] confident by giving me a full-fledged authority on data [...] for automating even complex or hard processes.
  • The best thing about it is that it is very much user-friendly. Moreover, it can be easily adopted.
  • This is the most reliable tool for making robots. This is indeed the best ever tool for automating multiple processes as well as plugins.
  • This is the most user-friendly tool. The only drawback is that people that are having less knowledge about programming, have to face difficulty in its use. Due [to] which they have to learn complete knowledge in order to have complete command of it.
  • Otherwise I do not have any complaint against this RPA.
I suggest you to go and [get] this tool. It will make you get rid of the complexities. Also, it is based on modern and advance technology. It has strong capabilities that will surely lay a positive impact on your organization. If I write about my experience [...] in simple words, I would say this tool is excellent and it keeps everything I can expect from it.
Score 9 out of 10
Vetted Review
Verified User
UiPath has been using throughout the organization. We started with IT department but now it spread across the department because it is very useful. Mostly we addressed accounting issues and jobs with UiPath because it is expert and easy to develop on SAP. Our robotics COE team who are looking for new opportunities and our business analyst are sharing the details with developers.
  • If you are looking to automate some SAP jobs, it's best.
  • If you have a problem with data manipulating UiPath best for this.
  • Documentation understanding works very good.
  • Customer Support improvement needed.
  • UiPath Academy - please add more courses to learn.
  • AI factor.
If you know the details of the process for each step and it static process not dynamically change the thing, UiPath is best to automate that process. But, if the process needs some human decision and [requires] changing some part after making a decision, it less suitable for RPA.
Score 10 out of 10
Vetted Review
Verified User
Here in my organization we are using UiPath for RPA solutions. We are using SAP Automation, Web Automation, Citrix Automation, etc..

Recently, we have started using UiPath Test Suite features. UiPath is [a] rapidly growing technology in [the] market in AI and machine learning. There is one product document [to] understand which will help to solve different business solutions.
  • Cost effective
  • Market leader
  • Features and services
  • UiPath Community Forum
  • NLP
  • ML Model
  • AI Fabric
It's a user friendly RPA tool. Beginners can easily start implementing [it] by covering some training videos from UiPath Academy. UiPath has its largest and most active UiPath forum which will help to collaborate better with others aware of UiPath. UiPath support colleagues are really helpful. Overall, UiPath is the best choice for RPA.
Ankit Kumar Saxena | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
UiPath Enterprise RPA Platform is being used to automate some of the common manual tasks done by L1 level workforce, including data entry, calculations, etc. Some of the business problems it helps with are increasing focus time for workforce and increasing productivity for their actual core work.
  • Great low-code platform with very low learning curve
  • Great workflow management and automation capabilities
  • Extremely powerful AI & ML capabilities in the product
  • Pricing is little high and should be more flexible
  • Training and available help need to be made better for users
Well suited--Extremely useful to automate your day-to-day repetitive tasks that take lot of time.
Less suited--Simple automations can be done using some of the other free RPA tools like UI Flows from Power Platform MS.
Score 9 out of 10
Vetted Review
Verified User
UiPath Enterprise RPA Platform is used in specific departments like adminstration, procurement and others etc. where automation is more relevant and needed to replace repititive and time consuming tasks in my organisation
Tackling numerous tickets naturally which have standard jobs and standard advances is one of the key reasons to use UiPath
Can be integrated with ERP to bring down the time consumed from lengthy hours to 1-2 hours of time
  • Integration with ERP is easy and efficient
  • Extremely useful to computerize your day by day repititive tasks
  • UiPath Bots perform and does processes assigned to it, working non-stop 24/7 without any human involvement
  • Yearly License cost is comparatively high
  • Product Crashes multiple times when loaded with huge data oriented files causing it to be restarted again & again - they need to work on solving this
  • Focus more on providing technical support - really a time consuming problem i am taliking about, they take their own sweet time in resolving issues
Useful in automating processes across departments and saving plenty of time, cost beneficial and also efficient to use. offers wide variety of scope to use and once implemented, hardly human involvement is needed
less appropriate is where the technical support is much needed but hard to get. Also work on hanging and crashing issues, it is becoming a real problem on regular basis
Score 9 out of 10
Vetted Review
Verified User
It is used across departments. it helped us to automate some of the current manual process, save enormous manpower and digitize our documents as well
  • User friendly, i have no coding knowledge but still be able to create a robot
  • Works well for standardize process,
  • Easy to [debug]
  • Function to read excel not stable, sometime my excel open the robot still can run, but sometimes it prompt error and asking me to close the file
It is most suitable for the repeated process and not much discrepancy/exceptional handling like Data entry, Data checking, etc
Akanksha Jain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It provides powerful automation with respect to the business processes, automating the data from one application to another. It provides modernized automation eliminating manual efforts, reduced time, and increased ROI
  • Powerful tool for automation of workflows
  • Improved and increased ROI
  • Amazing customer experience and great employee job satisfaction.
  • Still needs improvement to handle large number of data
  • Support can be enhanced and improved upon and mainly the custom support
  • More integration can be involved with respect to data management
UiPath is great and very powerful with support for both unattended and attended automation it solves the problem of constant monitoring of work, UiPath is very reliable and accurate. We've created multiple different data management automation to create a smooth workflow of our organization.
April 09, 2021

Great Automation tool

Score 9 out of 10
Vetted Review
Verified User
UiPath Enterprise RPA Platform is being used as automation platform for key data and workflows of the organization and we have integrated different applications to get attended and unattended routine workflows running under the artificial intelligence of UiPath RPA. We are using this platform in few of our key departments like HR, Finance, PMO and Technical Operations. UiPath RPA is primarily used by us to make different processes automated like Web management, Email data, Organizational announcements, and data updating etc.
  • Automatic data and workflows management through AI.
  • Equally useful for attended and unattended workflows.
  • User friendly interface
  • Not a mobile friendly platform.
UiPath Enterprise RPA is one of the most advanced robotic automation solution in the market and has capabilities lot more than a regular AI tool as it also take care of your unattended data and workflows equally efficient. This can be a very appropriate and useful tool for the organizations who have to go through management of set workflows and data in their routine business needs.
Ashish Saxena | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It is used for automating business processes internally as well as externally. It is also used for resolving tickets as well as creating users in Salesforce.
  • Free learning
  • Free certification
  • UiPath support forum
  • Free tool availability
  • To do the intelligent automation
  • data and image analytics
Well suited: To do UI based automation and backend automation.

Less Appropriate: When a human decision is required or for sentiment analysis.
April 01, 2021

Best RPA Tool of 2020

Score 7 out of 10
Vetted Review
Verified User
UiPath Enterprise RPA Platform is used to deliver RPA-based projects across my company. It has taken the business process automation at the next level. UiPath has many inbuilt commands, which makes automation simple, easy to learn, and deploy. Excel Command, Screen Capture, OCR integration, support for multiple other applications, and NLP support have all helped novice people to gain momentum and earn a good reputation in IT development. I developed a hiring process automation bot for my client. It was deployed on Orchestrator and is working perfectly fine. It helped my client in FTE saving and saves their time in hiring the best candidate.
  • Citrix Automation
  • Excel Automation
  • Web Scraping
  • Chat Bot development
  • Application Integration with other software like SAP
  • OCR technology has a lot of workarounds
  • Multiple Cloud-based solutions can be automated and there is a scope where a company should work.
  • Machine Learning can be introduced with more sophisticated capabilities
UiPath Enterprise RPA Platform is well suited for the following scenarios -> OCR, ChatBot, Excel, Web scraping, Citrix Automation, SQL Operations

It is not suited for the following -> Complex ChatBots, Unstructured OCR templates, Cognitive Abilities
Score 9 out of 10
Vetted Review
Verified User
We are using UiPath Enterprise RPA platform for a large procurement client across globe. We automating the business process which need more manpower and try reducing the same. We also automated various reusable bots for our organization which helps us solving the problems more effectively. we also incorporated AI for few modules which will extract data from PDF even it is structured or unstructured.
  • Interactive User Interface
  • Orchestrator
  • Marketplace
  • Trainings materials
  • Detailed elements extract for SAP application(its failed to identify the elements)
  • Run from this activity some times running from the beginning
Ejaz Hussain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
UiPath Studio is being used by many different departments for its ease of use and the plethora of features. For instance, our HR department has been using UiPath Studio for automating their employee leave management and travel allowance process. Similarly, UiPath Studio is being used by our service desk team at L1 for automating some of the low-priority incidents based on some pre-set conditions. It's also been utilized by our finance department for streamlining and standardizing its payroll process. We make use of UiPath Studio for both attended and unattended automation for achieving front-end and back-end processes. UiPath Studio has considerably helped us to increase overall process efficiency by automating the mundane tasks, leaving us with more time to focus on high-priority tasks.
  • Intuitive yet very powerful and easy-to-use interface
  • Built-in AI and ML capabilities
  • Very prompt user community along with interactive tutorials
  • A well managed web-based centralized orchestrator
  • Robust error handling mechanism
  • Needs to have more OCR engines on board
  • Pricing could be made more flexible and affordable
  • Integration with Outlook needs to be further fine-tuned
  • RE platform needs to be explained in depth on UiPath Academy
UiPath Studio, or any RPA tool for that matter, is suited best where there is very little or no human decision making involved. Also, any process with digital inputs and a lot of structure data is suitable for RPA using UiPath Studio. If the process has too many decisions involved along with unstructured data and multiple legacy systems, then that is not an ideal process for RPA consideration.
Score 9 out of 10
Vetted Review
Verified User
It is used across the whole organization. It is the RPA tool my company has chosen for being the best RPA option in the Magic Quadrant Gartner 2019. I have not had many business problems. My company uses GSuite instead of Microsoft Office, but UiPath already has a package of activities to work with GSuite in the background with no problems. Many applications already have direct integration with UiPath, which makes automation easier.
  • User-friendly Interface
  • Many products that make the ecosystem reliable (orchestrator, automation hub, studio, attended and unattended robots, etc.)
  • Direct integration with many applications
  • Orchestrator allows works with queues
  • Business exception and error is really easy to manage.
  • Huge community developing new components and supporting your queries
  • You do not need to know any programming language.
  • Being the most used tool in RPA makes it easier to resolve your problems in the forum.
  • UiPath also has courses to learn how to use it.
  • License price
  • Low customization interface
  • Automation hub could be difficult for non-familiarized RPA user
UiPath Enterprise RPA Platform is completely well suited for integration: databases, HTTP requests, Microsoft Office, etc. Also the automation with selectors (web, desktop apps, etc) is really easy to develop and very reliable.
From my point of view, the worst scenario is with Citrix, which requiered image recognition instead of selectors. It makes the automation more difficult but not impossible!
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