UKG Dimensions Timekeeping Solution for Healthcare
November 17, 2021

UKG Dimensions Timekeeping Solution for Healthcare

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • UKG Dimensions Timekeeping

Overall Satisfaction with UKG Dimensions

We're using UKG Dimensions as a timekeeping and scheduling solution for our organization. From a timekeeping perspective, we wanted a solution that will help us control costs around on-call and call back hours. In our previous product, we did not include schedules and allowed call back transfers at the time clock. Many users would use call back as a means for additional pay (instructed by their manager) but it is not truly "call back". Integrating schedules has helped simplify the clock build to an in and out button because on-call has to be scheduled to generate call back. Another business problem was time sheet corrections and the amount of historical corrections processed by our payroll team. Our correction form (completed by the employee) was in a separate system from our T&A application meaning our managers had to pull up the correction form on one screen and the timecard on another screen to complete a correction. It was not user friendly. In Dimensions, we enabled punch edits for our employees, which sends the correction to the manager. This makes it easy and maintains all the record keeping in one system.
  • Easy to create new pay codes and work rules.
  • The employee visibility period to control what users see in Time Off Request.
  • Flexibility in homepage management and smart tiles.
  • Employee level validation for timekeeping - employee eligibility for certain pay codes.
  • Report data objects - missing fields.
  • Hyperfind selection option - missing fields to choose from.
  • Corrections routing to manager.
  • Visibility to schedule/timecard.
  • Too early to say at this time.
Actually, I believe WorkForce Suite is still the best product for our organization at this time because of the flexibility of allowing the customer to create whatever is needed. We selected UKG Dimensions because we needed a schedule solution as well.

Do you think Kronos Workforce Dimensions / UKG Dimensions (discontinued) delivers good value for the price?

Not sure

Are you happy with Kronos Workforce Dimensions / UKG Dimensions (discontinued)'s feature set?


Did Kronos Workforce Dimensions / UKG Dimensions (discontinued) live up to sales and marketing promises?


Did implementation of Kronos Workforce Dimensions / UKG Dimensions (discontinued) go as expected?


Would you buy Kronos Workforce Dimensions / UKG Dimensions (discontinued) again?


UKG Dimensions works well for a single assignment (position) employer. If you are multiple position, this product requires many creative solutions and the end result is not a perfect solution. Also, if effective dating custom data is needed, then it is less appropriate to use this product.