Kronos Workforce Dimensions / UKG Dimensions (discontinued)

There’s definitely some ramp-up time to gain the knowledge needed to run the system effectively.

UKG is one team. Chris is preaching about UKG providing great products and a partner for life. UKG is not even close to that.

UKG Dimensions helps with our complex schedules, union pay rules, and keeping us standardized and compliant. It is well suited for all companies, but with the way it's built, it would greatly benefit businesses in health care. It would not be well suited for a business with just Salary Exempt team members as the system is too robust for that. It would be a waste of money.

UKG Dimensions is well suited for Timekeeping and HCM in Post Acute Care with a Multi-EIN company overall. Where it gets tricky is when an employee is working at multiple locations, in multiple positions, and has multiple pay rates. In these types of scenarios, custom integrations are necessary.

UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.

UKG Dimensions is appropriate for organizations [that] have a clear hierarchy for business structure. I would not recommend this type of strict structure to an organization with data issues or no clear hierarchy for reporting (recent mergers still in the flux of data structure for example). I would recommend this product to organizations with strong data integrity and those looking to use the full suite.

Fairly intuitive system. Easy to navigate.

There are many areas that as a new customer on [UKG] Dimensions we feel that coming from WFC to [UKG] Dimensions we have not been exposed to the bells and whistles of being on Cloud and this latest version. Would love to hear more from Large organizations [with] 25 thousand+ in [UKG] Dimensions and their experiences. During UKG [Dimensions] works opportunities to talk to other customers were only with customers with less than 5 thousand employees which is not an equitable reference

We like that we are autonomous and flexible with changing our applications. The resources or service calls need to be more intentional about fixing our issues rather than vague and addressing general matters.

UKG Dimensions is ideal for any healthcare organization, especially if Advance Scheduling is utilized. The ability for teammates to use self-service functionality to request and pick up open shifts as well as submit shift swaps with other teammates is an added benefit. The Advance Scheduling module also allows for SMS messages to be sent to teammates to fill open shifts.

UKG Dimensions works well for a single assignment (position) employer. If you are multiple position, this product requires many creative solutions and the end result is not a perfect solution. Also, if effective dating custom data is needed, then it is less appropriate to use this product.

A business with highly complex schedules and complicated pay rules will greatly benefit from Dimensions. Small businesses with minimal scheduling and time management tasks may not warrant the investment in Dimensions.

UKG is great at integration among multiple areas. Timekeeping, scheduling, attendance all work [flawlessly]. It is great to see [how] our product will come together and how much Kronos will go out of their way to assist with our implementation. Thank you for always supporting your customers so well!!

UKG Dimensions works well for organizations [that] are open to change and newer technologies, and have a good change management strategy in place. Organizations with clear requirements around their pay policies, scheduling rules, and accrual policies will benefit from using UKG Dimensions. If an organization does not have buy-in, and excitement from [its] top leaders of the organization may experience a difficult time when implementing this solution.

UKG Dimensions is suited well for environments that are just starting out/not been on WFC before so that the user experience is entirely new. Companies that are still on WFC would not really need to update/upgrade as of yet until there is more development on Dimensions to bring over all previous WFC functionality.

Dimensions [are] great as a scheduling tool, the AI and smart way it looks at rosters to save the manager time in looking at these areas is great. It is also a great HCM platform that allows employees and managers to have selected access to manage their HR needs. being able to interact with the platform at any time on the go and not being tied to a desk is a great asset and has improved our business response time and delivery.

Dimensions will streamline a lot of work that we are currently doing manually. I appreciate the amount of time and attention that is being provided to ensure the system is customized to our specific needs. Again, we're still in the conversion process, but I have very high hopes that this will create a lot of efficiencies for our HR staff.

UKG Dimensions provides an extensive feature offering for advanced scheduling in non-procedural clinical settings and administrative operations. Although EZ-Call can be used for procedural areas the lack of out the box integration with [UKG] Dimensions creates an undesirable experience for departments needing both products. UKG [Dimensions] can increase customer adoption by offering a more integrated experience for clinical settings requiring both products.

I am extremely pleased with [the dimensions of the additional function] has provided. they continuously work to make improvements.

It just works so great as a unified system. There is so much customization. I would only not recommend it if a company is super small and would not have the knowledge/resources to build it out or pay a consulting company to help build it.

Assisting our company on relying on one record of truth, instead of using the system and maintaining spreadsheets for QCs.

Dimensions is very well-suited for industries that need employees to "pick up shifts" or swap.

It makes sense if you have a large number of employees, as it can help us schedule employees avoiding any overlap or confusion.

The software is still fairly new. I would like to see its scheduling options deepened. What I like most about the software is the ease of use. It is the same no matter what system you are on. It being on the cloud and having a tile format allow it to be viewed on many different screen sizes.

It is html5 - which means it is suitable for PC and mobile - no extra configuration needed. If you are currently on WFC 8 - I would stay on it - as Dimensions is still not on par with all the features with WFC 8.