Good, but sadly, not great... it probably could be with enough updating.
April 26, 2021

Good, but sadly, not great... it probably could be with enough updating.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

[Unitrends Data Center Backup and Recovery] was used across most of our IT infrastructure as basic Backup and Recovery.
  • Not a huge learning curve
  • Fairly good UI
  • Client agent was not resource-intensive
  • Sadly, [we] had a HUGE need for [the] daily administration.
  • Our appliance was not super-stable and would hang and crash often requiring a restart.
  • Reporting could be better, there were some more useful things in the old UI that were not apparent in the new one.
  • Sadly, the cost of new appliance was way out of our budget and we moved to a different product last year. It worked ok for the time we had it, but with all the issues it had, we felt we just didn't have the trust for it to be our DR solution.

Do you think Unitrends delivers good value for the price?


Are you happy with Unitrends's feature set?


Did Unitrends live up to sales and marketing promises?


Did implementation of Unitrends go as expected?


Would you buy Unitrends again?


We tried some less-than-Enterprise level solutions like Iperius and Duplicati, but we settled on a Veeam-based solution for the long term. Unitrends has some good parts and is way better than the lower level solutions, but the price of upgrading was way way out of our budget especially for all the issues we faced.
Veeam Backup & Replication
The regular backups did work ok and they were not too difficult to set up and manage. But the appliance itself seemed to have all kinds of issues from drive failures to Database corruption to a variety of other errors we'd see. We felt it required way way way too much daily administration.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Not Rated
Recovery verification
Not Rated
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Not Rated
Deduplication and file compression