Skip to main content
TrustRadius
Unitrends

Unitrends

Overview

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Read more
Recent Reviews

TrustRadius Insights

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Incremental backup identification (337)
    8.2
    82%
  • Instant recovery (289)
    8.0
    80%
  • Universal recovery (301)
    7.2
    72%
  • Deduplication and file compression (325)
    7.2
    72%
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Unitrends?

The Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://www.unitrends.com/products/recov…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

7 people also want pricing

Alternatives Pricing

What is Veeam Data Platform?

Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

What is Carbonite Server?

Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both…

Return to navigation

Features

Data Center Backup

Data center backup tools send data to a secure storage location after encryption and de-duplication

7.8
Avg 8.2
Return to navigation

Product Details

What is Unitrends?

Unitrends helps solve today’s modern IT data protection problems with purpose-built proprietary cloud environment that integrates with turnkey backup appliances to deliver offsite, long-term data retention and white-glove Disaster Recovery as a Service (DRaaS). Through automation Unitrends aims to minimize manual tasks, eliminates management complexity, and delivers tested hardware and software resilience.

Additional features:

Ransomware Protection

Predictive analytics that monitor data characteristics, flag suspicious files, and alert administrators to threats.

Recovery Assurance

Recovery Assurance tool provides automated failover, recovery testing, and compliance reporting.

Monitoring & Support

Recovery Series backup appliances include predictive analytics that anticipate hardware problems and send out alerts before issues occur. Once an issue is detected, a member of Unitrends’s support team will notify users and help to resolve the problem pre-emptively.


Unitrends Features

Data Center Backup Features

  • Supported: Universal recovery
  • Supported: Instant recovery
  • Supported: Recovery verification
  • Supported: Business application protection
  • Supported: Multiple backup destinations
  • Supported: Incremental backup identification
  • Supported: Backup to the cloud
  • Supported: Deduplication and file compression
  • Supported: Snapshots
  • Supported: Flexible deployment
  • Supported: Management dashboard
  • Supported: Platform support
  • Supported: Retention options
  • Supported: Encryption

Unitrends Video

Unitrends increases uptime and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to nativ...
 Show More

Unitrends Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(636)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be incredibly versatile in its applications. It has been praised by customers for its ability to provide a secure platform for online transactions, making it an ideal solution for e-commerce businesses. In addition, reviewers have highlighted its effectiveness in protecting sensitive customer information and preventing data breaches. Furthermore, users have reported that the product's seamless integration with various payment gateways makes it convenient and easy to use for both businesses and customers.

Another key use case of this product is its role in streamlining customer service processes. Customers have expressed their satisfaction with the product's intuitive interface, which allows them to easily access information and resolve their queries without any hassle. Moreover, users have commended its robust ticketing system, which efficiently manages and tracks customer inquiries, ensuring prompt and effective responses. This feature has been particularly beneficial for businesses with high call volumes or complex support needs.

Furthermore, this product has proven to be an invaluable tool for project management and collaboration. Users have shared positive experiences about how it facilitates effective communication between team members, regardless of their geographical location. Its seamless integration with popular productivity tools allows for streamlined workflow and centralized project management. Additionally, its customizable reporting features enable businesses to track progress, identify bottlenecks, and make data-driven decisions.

Lastly, this product has emerged as a reliable solution for remote work setups. With the growing trend of remote work, users appreciate the extensive range of features that enable effective collaboration across teams. Its video conferencing capabilities have been particularly praised for their stability and user-friendly interface. Additionally, the product's screen-sharing functionality allows for seamless presentations and virtual meetings.

Overall, this product has garnered positive feedback from users across various industries due to its versatility and effectiveness in different use cases. From secure online transactions to efficient customer service and project management, this product offers a comprehensive solution that meets the evolving needs of modern businesses.

Intuitive User Interface: Users have praised the Unitrends backup system for its intuitive and easy-to-use user interface. Many reviewers have stated that they find the GUI to be logical and appreciate the simplicity of the web interface.

Reliable Performance: Reviewers consistently highlight the high reliability and dependability of the Unitrends backup solution. Unlike some other competitors, users report that it always works without any issues.

Excellent Customer Support: The customer support provided by Unitrends is highly regarded by reviewers. They speak highly of the knowledgeable and responsive support team who are able to quickly resolve any issues that arise. The availability of online chat and email support has also been appreciated by users.

Cost: Many users have mentioned that they find the cost of the system to be on the expensive side. Some reviewers feel that the product does not provide a good value for the price paid.

System Support Decline: Several users have expressed disappointment with the decline in system support. They feel that the system support is not as great as it once was, and some reviewers believe that additional staffing is needed for quicker response times.

Confusing Scheduling: Users have found the system scheduling to be confusing, especially for beginners. Some reviewers mention that it can take time to get used to and understand how to set up and manage schedules effectively.

Users commonly recommend the following aspects of Unitrends Backup and Recovery:

  • Users appreciate the excellent tech support provided by Unitrends. They find them to be prompt and effective in assisting with any issues encountered. The knowledgeable and helpful customer support staff is highly praised.
  • Unitrends Backup and Recovery is considered an inclusive solution with flexible options. Although it is an expensive product, users acknowledge that it offers comprehensive backup capabilities that can be tailored to meet their recovery needs.
  • Users find Unitrends easy to use, mentioning its seamless integration and the peace of mind it provides. They suggest spending time with the software after purchase to understand its interface thoroughly.

Overall, users highly recommend Unitrends as a reliable backup and recovery solution for businesses, especially in education and SMB sectors. They suggest trying out Unitrends in your environment and taking advantage of their excellent tech support.

Attribute Ratings

Reviews

(1-25 of 371)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Unitrends Data Center Backup and Recovery] is used across our entire organization. We back up our entire VMware environment, along with several stand-alone Windows servers We ultimately decided on Unitrends because of the ease of backing up our entire organizations servers, which is a mixed environment. It also offers the ability to long-term archive storage which can be roomed and stored off-site. With the combination of being able to backup all of our different servers, the flexible schedule of backups and long term archive it was the best deal we reviewed.
April 07, 2023

my backup adventure

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Unitrends Data Center Backup and Recovery in our organization by applying 5 different backup policies.Its ease of use and flexibility are pleasing. In terms of usage example, it can be explained in 3 steps as 1- Local backup policies 2- Disaster recovery policies 3 Cloud site to site backup policies.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have the Unitrends UB software deployed as virtual machines at two locations. I backup critical servers offsite to each location. We have multiple backup types in play, from Exchange databases, bare metal restores, and file based backups running daily. We also backup monthly to the RXDA device. Restores are fast and job management is as simple as I could hope for.
Edwin Labirua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We utilize Unitrends Data Center Backup and Recovery on our facilities that have a VMWare implementation. We also use it to backup MS SQL databases on these locations. The business problems is solves is how to back up VMWare servers and provide instant recovery of the virtual machine off the Unitrends appliance disks until the virtual machine can be recovered back to VMWare.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Unitrends Data Center Backup and Recovery for all our backup and disaster recovery needs. We use Unitrends for the whole organization. We backup 9 Windows servers. We also have cloud retention through Unitrends for our mission-critical files and SQL database. Unitrends has been a truly set it and forget it backup solution without near as much interaction needed as previous solutions I have used. Email reports are to the point and don't overload my inbox for each backup, but give me a summary that I can glance at and tell in just a minute if all backups were successful.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use our Unitrends backup appliance to run nightly backups of all our production servers. These servers run a wide range of services including Hyper-V, Exchange, SQL, and basic file shares. We backup bare metal installs as well as VMs across four branch locations. Our Unitrends backup appliance solves our problem of having safe, reliable backups available in the event of a disaster recovery scenario.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for backups and cloud backups across the organization. For us, we have to do end-of-year processes before we can conduct business the following year. This includes creating backups of business-critical databases. We have to keep these for at least 7 years and the Unitrends Data Center Backup and Recovery cloud is one location where we keep these.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We’ve been working with Unitrends Data Center Backup and Recovery mainly as our server backup system and we used it for datastore replication, archive, and instant data recovery as well. Unitrends Data Center Backup and Recovery works well with multi-domain controllers, and it helps to separate the main storage and other critical software and run smoothly in different servers. A trusted backup system is a must when it comes to financial data and Unitrends Data Center Backup and Recovery always delivers good results without fail. Unitrends Data Center Backup and Recovery virtual appliance helps to back up by running on a completely virtual environment. Their user interfaces are pretty simple, and it's deduplication allows us to restore lots of older backups as well.
Tanay Arora | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Unitrends Data Center Backup and Recovery is being used by me and my organization to backup data easily. As with other backup solutions, there is a complex process to backup data. It varies across data types. Despite all that, Unitrends Data Center Backup is easy to use and easier to maintain.
Dan Reynolds | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am using Unitrends [Data Center Backup and Recovery] for my VDI infrastructure. I back up servers and all the desktops. It is an ideal solution for backing up VM's, and it has also allowed me to use some older storage I had lying around. It performs well, reports its doing well, [and] I like how easy it is to upgrade. I also like that it comes as an appliance - that was a major selling factor for me. The interface is not bad, but it's not intuitive either. Some concepts are hard to understand and implement.
Samuel-Borris James | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Unitrends is a backup solution that is agile in providing continuous backups. its customer service is amazing and it has all the essential features to improve a customer’s experience of disaster recovery and backups. Its cost is quite high and its reporting feature is not so appealing to us.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Unitrends Data Center Backup and Recovery backs up our primary servers only. The cost per megabyte is too high to back up all of our PCs. Backups are kept on site (we don't use the cloud). We have replication going to a separate facility that we own. We also use the archive device to copy backups to hard drives that can be removed from the main facility.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been a Unitrends customer for many years and we will continue to be, hopefully for many years to come. Upgraded our Recovery 9006 appliance earlier this year and added Forever Cloud 500GB DRaaS at no additional cost. This let us reduce our cost and add functionality. We use this at our only location and works for our business needs.
Score 8 out of 10
Vetted Review
ResellerIncentivized
As a reseller we aim to use the Unitrends devices to address specific backup and recovery needs for different styles of business. Currently with a lot of different businesses having transitioned to a hybrid model for their infrastructure, the Unitrends device does well in addressing a local and cloud backup need for different situations.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Unitrends is being used as our primary backup application and key part of our DR and BC plan. It currently is backing up all our on-prem servers and important workstations. We use it across the entire organization and backup approximately 70 different machines. We were able to sunset our tape backup (a very manual process) and keep our data safe in the Unitrends cloud as well as on the recovery appliance itself.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Unitrends as the backup and recovery for our on site servers. We have two domain controllers, an app server, a network attached storage server, and a server that runs some other service critical software. It gives us a trusted backup and recovery ability that we didn't have in previous products that were used. Being able to restore down to a single file was essential for us to have for some departments, such as finance, in case there was ever an issue with any data loss. We also have a secondary device that copies of the backups are stored for redundancy in our backup and recovery solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use a Unitrends virtual appliance at our company to back up our entire virtual environment, all VMs. The user interface is pretty intuitive and the deduplication allows a lot of historic backups to be stored.
Return to navigation