Small business view on Unitrends Appliance
September 06, 2016

Small business view on Unitrends Appliance

Carl Marshall | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Unitrends Recovery Series Backup Appliance

The Unitrends appliance is the primary data continuity/protection device we use at the utility. Our organization is small enough to have one central backup solution.
  • The appliance is simple to configure. Coming from Backup Exec, this was a plus.
  • It's proven reliable. I've had zero instances of any restore, audit or otherwise, fail.
  • Cost was competitive with other options I researched. It wasn't the absolute lowest, but I felt it was the best value.
  • NDMP functionality requires an additional license. The product bills itself as being all-inclusive without nickel-and-diming the customer. I felt this was an odd piece to make an exception for.
  • It would be nice to be able to increase storage capacity without purchasing a whole new appliance.
  • There seems to be a new web interface coming down the pike. I've used it, and feel it's far inferior to their current interface.
  • We initially used Backup Exec, which was unnecessarily complex (and prone to failure as a result). Even restoring an individual file took too long. With this appliance, I can restore data in minutes.
  • I'm able to run a small number of critical servers directly from the appliance should the need arise. This is important to me as my ability to implement redundant systems is limited due to space/budget constraints.
The other device that gave this one a run for its money was a Dell DL4000. Primary motivators for selecting the Unitrends device were a lower cost of ownership and a simpler UI. I'm a sole IT guy; being able to easily set something up and move on is a big deal for me. The sales team at Unitrends were also much more responsive.
We have a very simple environment. I can't comment on its use in enterprise environments, but for an SMB it's ideal. I'm able to backup items as granularly as necessary, while still being able to restore vital systems almost immediately should the need arise.

Unitrends Data Center Backup and Recovery Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Not Rated
Multiple backup destinations
Not Rated
Incremental backup identification
Backup to the cloud
Not Rated
Deduplication and file compression
Not Rated