Item: Kapost
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

It is used across the entire organization for many things. The most important being information sharing across the company and all departments. Having multiple offices worldwide has enabled us to have the same information at our fingertips. When I travel for work, I often need some information and I can access any type of content by search or category or department easily an download it.

Pros and Cons

Gallery is easy to navigate.
I love the favorites tab so I can keep track of my most used or valued information.
Trending is a neat feature to see what is popular.

Search is valuable but the key words seem to take a while for the system to find, I have to use multiple word choices or switch to a specific collection.
I think some type of links from search could be useful.
Layout isn't the prettiest.

Return on Investment

Saves time on email Q&A
Saves time on training
Consistent messaging content for the company

Alternatives Considered

Wrike

None - I did not look at other competitors or evaluated them. I did hear word of mouth that Wrike is a main competitor and offers a very good product that rivals Kapost reputation and features.

Support Rating

The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.

Usability

The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.

Key Insights

Do you think Kapost delivers good value for the price?

Yes

Are you happy with Kapost's feature set?

Yes

Did Kapost live up to sales and marketing promises?

Yes

Did implementation of Kapost go as expected?

Yes

Would you buy Kapost again?

Yes

Likelihood to Recommend

Good central space to access content for disparate organizations. Great resource for worldwide offices and remote workers. I use it all the time when I travel to get the most up to date marketing ans sales content, I like links in it and that I can down load content easily.

Great content manager tool for all departments in your organization

Overall Satisfaction with Upland Kapost