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A powerful alternative to community platforms
February 23, 2022

A powerful alternative to community platforms

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UUKI

A powerful alternative to community platforms, UUKI is the community platform I was dreaming of. In constant state of improvement, it already offer powerful features such as customization, custom URL/CNAME, ability to virtually be as creative as you wish when posting (text, images, videos, HTML, etc), internal newsletter/emailing system, native community PLUS private chat, ability to connect events and accept registrations, etc. What you get: Privacy, No ads, Safety, total control over how the community functions, and more. Absolutely excellent.If you need a fully customizable community platform with excellent support, then UUKI is the obvious choice as a competitor to Circle, MN, and others.
  • Excellent customization option
  • Excellent support
  • Very generous limits
  • Excellent tech functionality (add scripts, HTML, etc)
  • Internal emailing is still improving
  • Profile pages are still improving
  • Privacy
  • Customization
  • Safety
  • UUKI helps our organization by providing a digital space we need to connect with our students, partners, and clients.
  • Circle
Price, support, and customization are most excellent.

Do you think UUKI delivers good value for the price?

Yes

Are you happy with UUKI's feature set?

Yes

Did UUKI live up to sales and marketing promises?

Yes

Did implementation of UUKI go as expected?

Yes

Would you buy UUKI again?

Yes

We use it for private groups and teaching. Most excellent if you wish to exist in a non-invasive environment (i.e. FB, etc). However, because UUKI is sto versatile, the sky is the limit in terms of how to use it - from directories, blogging, team content creation, marketing, etc.

Using UUKI

4 - Content creators, Admins, etc.
1 - HTML knowledge is a plus, but not necessary.
  • A safe community
  • Easy Engagement
  • Full privacy
  • we added a news feed
  • we created a job board (internal)
  • expanded it as a team blog
  • we're structuring as a membership portal
  • internal virtual events
No reason not to continue using UUKI and expand upon it.

Evaluating UUKI and Competitors

Yes - Circle.so
  • Price
  • Product Features
  • Product Usability
UUKI provided the best value for the investment for us.
I would not. I would definitely expand our investment in UUKI.

UUKI Implementation

UUKI is extremely easy to implement but requires a brief period of time to understand where all of its controls are. (not a real issue)
  • Implemented in-house
Change management was minimal
  • none

UUKI Support

They provide almost constant support if needed. Their team considers all feedback and implements solutions when needed.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not needed. Their support is outstanding as is.
Yes - Solved within hours :)
We needed to be able to share previews of UUKI posts to FB. Was solved within the hour.

Using UUKI

Anyone can use it, and having HTML knowledge is not necessary.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • all of them
  • UUKI native chat is still improving, but it is on the right track.
Yes - As a PWA. One click and works as expected.