UXPin for Better UX
September 30, 2019

UXPin for Better UX

Rachel Stantliff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UXPin

We use UXPin for multiple things including website wireframes, app wireframes, development specification documents for apps, etc. Several people in our organization use UXPin from our writer that heads up creating new sitemaps to our designers that use it to map out the flow of websites. We have found that our clients are more visual and have a hard time understanding how their websites and apps will flow. UXPin addresses that issue.

With UXPin, we're able to share working wireframes to allow our clients the ability to click through their proposed app screens and website pages. It also helps our development teams determine if something is really going to work or not before they go through all of the coding required to make something happen. The documentation section of UXPin has been a big asset for our teams in the last year. It helps our developers to spell out additional things that may not be as obvious when reviewing the wireframes. It also allows our clients a better way to provide feedback on the app and web flows we share with them.
  • Allows you to add documentation to the projects you create in order to further define functionality and flow.
  • Allows you to add images and other files to the projects you create in order to share a prettier blueprint of your projects to your clients.
  • Allows you to share previews of the projects you create easily with your clients.
  • Gives you a quick method for helping clients understand the functionality and flow of their product (i.e. a website, an app, etc.)
  • It would be nice to have the documentation available within the simulation so you don't have to toggle between the two.
  • Being able to work more efficiently always has a positive impact on our ROI and UXPin contributes to that.
  • Being able to visually show how something is going to flow or work keeps us from having to explain things multiple times to clients, and therefore, it provides a positive impact on our client relationships.
  • Giving our development teams the ability to work through flow and function before they begin coding has saved us thousands of dollars in development time.
  • Marvel
Marvel was great for helping to define app flows and apply app designs to give our clients a better visual of how their apps would flow and work in order to assist with UX. However, we needed something a bit more robust. We weren't just looking for something that was pretty. We wanted a way to help our teams work more efficiently on projects. UXPin allows us to work on the visual as well as the documentation. That is very important when explaining all the different nuances of how an app is supposed to function and flow to provide the best UX for customers.
As far as I know, my teams have only had to use the UXPin support once. The experience went really well. We just needed a bit of assistance with using the Documentation feature. UXPin's support was quick and helped my team in a matter of minutes. We will definitely reach out to their support without hesitation in the future.

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UXPin is an excellent resource for creating website and app flows and to better help our clients understand how their websites and apps will function. It also gives them a visual reference and some real-life application. It can be difficult for clients to truly understand how a website or an app flows from one page or screen to another via a phone call or web conference. UXPin helps us to illustrate these flows in a hands-on, visual format.

UXPin also helps our clients understand the purpose of a sitemap. We used to send our clients a sitemap in an outline format. While many understood that the top-level items on the outline were the main navigation of their website and other items were child pages, several did not. We have found that using UXPin to show the main level navigation, how in-page navigation and child pages (drop-down menus from the main navigation) work has been an integral step in getting approval on sitemaps.

Using UXPin

8 - The people in our organization that use UXPin provide several business functions. 3 of them represent our clients and present everything that we create related to their projects via UXPin so it's important that they understand how UXPin works. 3 of them actually create the projects for our clients in UXPin and know how it works better than any other users. Then 2 of us use UXPin predominately for creating development specifications for our clients.
2 - It's very helpful to have people in your organization that have some design or development knowledge in order to use UXPin and help others in your organization understand how to use the software. While we have several people in our organization that use the software, we have 2 people that have taken ownership of everything that UXPin offers and has helped on-board other users in our organization so we can use everything that UXPin offers.
  • Creating Development Specifications for Apps
  • Creating App Flows
  • Creating Website Flows
  • Creating Visual Sitemaps
  • Using UXPin to illustrate sitemaps
  • Using UXPin to create development specifications for apps
We'll definitely continue to use UXPin. Right now it provides us with everything we need in order to deliver quality projects to our clients. If at any point in time, UXPin doesn't provide us with what we need, we'll start vetting other software out there that may be similar. My guess is that UXPin will continue to make updates and improvements so we'll likely stick with it for quite some time.