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Applies the Demand Waterfall (from Sirius Decisions) with VanillaSoft
January 26, 2018

Applies the Demand Waterfall (from Sirius Decisions) with VanillaSoft

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

Used within the telemarketing/inside sales department. Vanillasoft' LEAD ROUTING function helps us to actually operationalize and merge 1 process and 1 method: The Demand Gen Waterfall (from Sirius Decisions), and the "specialist model" (from insidesales.com). The other problem it addresses, for us, is the advantage of running several projects which can be customized independently.
  • Lead Routing (ideal for inside sales specialist model)
  • Call Results/ outcomes (ideal for Segmentation and rich reporting)
  • Script and scoring (with automated calculations).
  • Support
  • Smoother VoIP implementation for European coverage
  • Price
  • Team efficiency
  • User satisfaction
  • Customer ROI
Again, if you are interested in the operationalization of the DEMAND WATERFALL (by Sirius Decisions), run an Inside Sales/Telemarketing Specialist model, and care about a precise segmentation of results then Vanillasoft should be the tool to go for. VanillaSoft is ideal for Complex Sales environments which may involve Named Account, Account-Based Marketing activities, for instance.

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