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VanillaSoft is Great!
Updated December 23, 2020

VanillaSoft is Great!

Diamond Jeffries | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

We use VanillaSoft to screen potential prospects looking to further their education. We reach out to leads and connect them directly to the school they requested just to start the process of enrollment. We set company wide goals and push each other to meet requirements to excel in the industry.
  • All info is on one screen.
  • Easy to use.
  • Great at giving us leads as soon as they come in.
  • Freezes often, which causes issues when we have to restart program.
  • Could use easier text feature that allows us to see full conversation without altering screen.
  • It has made it easier to talk to leads.
  • Given us many ways of communicating with leads.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of VanillaSoft go as expected?

I wasn't involved with the implementation phase

Would you buy VanillaSoft again?

Yes

VanillaSoft is great for this industry. It makes it easy for us to receive info on potential leads very quickly and helps us with connecting them to the schools we are involved with. Very good at giving us information the second it becomes available and that has helped a lot in the long run.

VanillaSoft Training

  • in-person training