VanillaSoft makes our business run!
September 02, 2021
VanillaSoft makes our business run!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with VanillaSoft
We do telemarketing for associations and events. For the associations, we do membership outreach for renewals. For events, we reach out to prior attendees to corporate conferences and events. We use VanillaSoft as a CRM for these projects. It is crucial to our business. It is used by our whole organization.
- Good database structure.
- Makes it easy to do telemarketing calls efficiently.
- The email component is great - we send emails following most calls.
- Email deliverability has been an issue - we are working on this with them.
- Made telemarketing much easier.
- Helped us to increase our productivity.
- Made it so we can take on additional clients.
Do you think VanillaSoft delivers good value for the price?
Yes
Are you happy with VanillaSoft's feature set?
Yes
Did VanillaSoft live up to sales and marketing promises?
Yes
Did implementation of VanillaSoft go as expected?
Yes
Would you buy VanillaSoft again?
Yes