Efficiently increase engagement
September 09, 2021

Efficiently increase engagement

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

VanillaSoft is being leveraged by our demand generation team. It’s is an important part of how a lead moves through our funnel, gets to a sales rep and completes their journey whether it be as converting to a customer or not. This can really help on the engagement and nurture side of things. We have great success leveraging this tool to move people through their journey in our marketing funnel.
  • Automate workflows.
  • Lead management.
  • Reaching multiple leads simultaneously.
  • User experience.
  • Learning curve.
  • Customer support response time.
  • Increased engagement efficiency.
  • Organization of prospect engagement.
  • Engagement visibility.
  • Outreach
VanillaSoft has very similar offerings to Outreach in terms of usability and opportunities for streamlined prospect engagement. The main differences lie with their user experience, customer service, and how information is presented through the platform in terms of knowledge base and analytics. Both are suitable tools, the differentiation comes down to preference of interface and data presentation.

Do you think VanillaSoft delivers good value for the price?


Are you happy with VanillaSoft's feature set?


Did VanillaSoft live up to sales and marketing promises?

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Did implementation of VanillaSoft go as expected?

I wasn't involved with the implementation phase

Would you buy VanillaSoft again?


VanillaSoft is well suited for any marketing operations or sales operations team looking for a tool to help them efficiently reach prospects and engage with them through a streamlined method. This can be a great way to manage that engagement, measure it, and keep track of various aspects of prospects.