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What is Vidyard?

Vidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

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Recent Reviews

TrustRadius Insights

Vidyard is a versatile video platform that has been widely adopted by various departments within organizations. Marketing teams rely on …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Video link sharing (45)
  • Video personalization (42)
  • Per video tracking (43)
  • Video analytics dashboard (43)

Reviewer Pros & Cons

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Using Vidyard Rooms: Digital Sales Rooms Explained


Vidyard for Sales Demo

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Video Marketing

Features related to using video marketing content, as well as marketing videos themselves.

Avg 7.2

Video Platform Integrations

Integrations between the enterprise video platform and other business applications.

Avg 6.3

Video Security

Features related to the security of an organization's content stored on an enterprise video platform.

Avg 8.7

Video Player

Features that support playing and watching video content that is hosted on the enterprise video platform.

Avg 8.4

Video Analytics

Features related to collecting and analyzing data around video streaming quality, viewer behavior, etc.

Avg 7.5

Video Hosting, Management & Storage

Features related to hosting, managing, and storing video content.

Avg 8.5

Video Engagement

Features to engage viewers around video content, particularly for live streams.

Avg 8.1
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Product Details

What is Vidyard?

Vidyard is a video tool built for virtual selling. It aims to make it easy to record and send videos that add a personal touch at all stages of the sales cycle–from prospecting to proposals. Backed by video analytics and integrations, Vidyard boasts users among thousands of virtual sales and marketing teams across the globe to help them generate more leads and close more deals with video.

Vidyard Features

Video Marketing Features

  • Supported: Lead generation
  • Supported: Video personalization
  • Supported: Video SEO
  • Supported: Integration to Marketing Automation

Video Platform Integrations Features

  • Supported: Integration to
  • Supported: Integration to Marketo
  • Supported: Integration to HubSpot

Video Security Features

  • Supported: Video access controls
  • Supported: User management
  • Supported: SSO support
  • Supported: Password protection
  • Supported: Video link sharing
  • Supported: Embed restrictions
  • Supported: Internal video
  • Supported: External video

Video Player Features

  • Supported: Player customization
  • Supported: Embedded videos
  • Supported: Video quality / Bandwidth controls
  • Supported: Mobile compatibility

Video Analytics Features

  • Supported: Streaming quality reports
  • Supported: Per viewer tracking
  • Supported: Per video tracking
  • Supported: Video analytics dashboard

Video Hosting, Management & Storage Features

  • Supported: On-Demand video
  • Supported: Live streaming
  • Supported: Video upload & format support
  • Supported: Video portal
  • Supported: Video downloads
  • Supported: Video editing
  • Supported: High definition support
  • Supported: Closed captioning / Transcription

Video Engagement Features

  • Supported: Video comments

Vidyard Screenshots

Screenshot of Sales videos can be recorded or sent from a browser, desktop, or phone to connect, convert, and close for virtual selling.Screenshot of Screen recording can be used to deliver effective product demos, presentations, and proposal walkthroughs that build buyer consensus across the full sales cycle.Screenshot of Detailed video analytics show who’s watching and for how long, to help prioritize and personalize a sales strategy. Measure how each team member is performing with video.Screenshot of CRM integrations push video view data to lead and contact records. Use viewing data to surface high-intent leads, and measure videos’ impact on pipeline and revenue.Screenshot of A link can be added as an in-video call-to-action that drives buyers to next steps– from providing additional resources to booking a meeting right from the video.Screenshot of From sales engagement platforms, to CRMs, to marketing automation systems, Vidyard is integrated into the tools teams are already using every day.Screenshot of Bring stakeholders and resources together in one collaborative space with Vidyard Rooms. These digital sales rooms help you open doors and close more deals.

Vidyard Videos

"Assignment Selling", video prospecting, video messaging, VSL (video sales letter), and any other terms and names it may go by - is using personalized video to improve your sales cycle. In this video produced by the TrustRadius team, learn why Vidyard is one of the best tools for video prospecting and VSL

Watch 3-MINUTE DEMO. How to record and send sales videos to connect, convert, and close—all while remote.

Watch VIDYARD FOR SALES. How Vidyard helps sales reps connect with prospects, qualify more leads, and close more deals.

Vidyard Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish

Frequently Asked Questions

Vidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

Loom, Drift, and Wistia are common alternatives for Vidyard.

Reviewers rate Video link sharing highest, with a score of 9.6.

The most common users of Vidyard are from Small Businesses (1-50 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Vidyard is a versatile video platform that has been widely adopted by various departments within organizations. Marketing teams rely on Vidyard to easily find and send product videos to prospects through email and landing pages, while also using it as a central video content management system for syndication on websites and third-party channels. The software also serves as a hosting platform for marketing and product videos, allowing for optimization and tracking of viewer engagement. With Vidyard, the Marketing and Product Marketing departments can effectively connect with their audience by sharing customer stories and controlling the video experience with features like video gating, live streaming, and video playlists.

Sales teams have found value in Vidyard's ability to share demos or product walkthroughs throughout the sales process. The software enables personalized outreach in sales emails, where users can record themselves going through prospects' LinkedIn or company pages to highlight reasons for a good fit, increasing the chances of a successful connection. Additionally, Vidyard's integration with SalesLoft allows users to capture prospects' attention in emails by inserting animated gifs. Sales teams also leverage Vidyard for creating quick personalized videos for sales emails, with real-time analytics providing valuable performance insights.

Vidyard extends its benefits beyond just marketing and sales. Customer Success departments rely on the platform to save recordings of online meetings, webinars, video training material, and online training sessions, facilitating easy sharing with customers. It has become an integral tool for internal communication as well, offering effective solutions for documentation, IT walkthroughs, solution walkthroughs, and client touches.

Overall, Vidyard enhances marketing efforts by enabling personalized video communication, explaining complex concepts, connecting with potential customers, and providing valuable analytics to measure effectiveness. While some users have reported negative experiences related to technical difficulties on cell phones and poor customer service, many others have praised the platform's usability, clean UI/UX design, and its impact on humanizing the sales process.

  • User-Friendly Interface: Users found Vidyard's interface easy to use and navigate, making it simple to store and access past videos. Several reviewers specifically mentioned how the user-friendly interface eliminated the need for extensive training.

  • Excellent Customer Support: Users praised Vidyard's customer support team, emphasizing their dedication and helpfulness. Many users mentioned having a positive experience with Vidyard's customer service and support team, highlighting their commitment to helping customers succeed.

  • Seamless Integration with Software Platforms: Users appreciated the seamless integration of Vidyard with various software platforms, enhancing digital marketing efforts. Multiple reviewers specifically mentioned how Vidyard integrated well with marketing automation and CRM systems, making it easier to manage video content in conjunction with other tools.

User Interface: Many users have expressed frustration with the clunky and non-user-friendly user interface of Vidyard. They have found it difficult to navigate, specifically mentioning challenges with naming conventions and the lack of automatic saving in certain areas.

Video Editing Tools: Users have described the video editing tools within Vidyard as confusing and not intuitive. Some users also mentioned difficulties with managing videos in bulk and the need for HTML/CSS knowledge to use certain features.

Integration Issues: Several users have criticized Vidyard's integration capabilities with other platforms such as HubSpot and Salesforce. They feel that the integrations do not provide sufficient analytics and functionality, while also mentioning issues with compatibility. Additionally, users have expressed a desire for a more robust mobile app from Vidyard.

Users have made several recommendations based on their experiences with Vidyard. First and foremost, they suggest trying the screen record tool and using Vidyard for lead generation. Additionally, users recommend customizing the sharing page beyond just the logo and organizing videos into files for easier access. It is also advised to be cautious about the capabilities of the integration and the depth of the integrations. Furthermore, users suggest involving the Sales/Rev ops team when considering Vidyard, not just sales. They also recommend paying close attention during onboarding to avoid spending extra time. It is suggested to watch helpful videos and webinars and utilize the support documentation. Users emphasize using Vidyard to stand out in email communications and appreciate its simplicity and time-saving benefits. They find Vidyard's features effective and powerful. Users also recommend getting started with Vidyard for digital marketing and live streaming purposes. Vidyard is considered a great tool for demos, descriptions, corrections, call outs, explanations, and increasing brand awareness. They suggest watching sample videos in a well-lit and quiet environment and engaging with prospects without scripting. Using Vidyard for email communications and various types of videos is also recommended. To fully leverage Vidyard's capabilities, users advise committing time to learn the platform like any other SaaS product. They find it beneficial for all team members, especially sales teams looking to build rapport and personalize interactions. Taking introduction courses and training on Vidyard is recommended, as well as reaching out to Vidyard's account and support team for assistance if needed. Lastly, users encourage investing time in making Vidyard work for your business.

Attribute Ratings


(1-25 of 176)
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Brittany Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Vidyard is a daily tool used within our Customer Success Department. Whether it's sending how-to videos for customers, welcome videos, or even conference videos--we love the platform.
  • Provides video analytics.
  • Can customize videos.
  • Easy storage and access to past videos.
  • Can upload external videos and generate new videos.
  • Inform me of product releases/new features.
  • Categorize videos based on content.
  • Integrate with other systems.
Anytime a customer wants to learn how to navigate our software, we send a Vidyard. We use Vidyard to create welcome videos for customers going through the onboarding process. We also use Vidyard to create knowledge base articles/videos.
Kyle Broderick | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Vidyard helps us connect with our customers and prospects in a very profound way. This is such a needed product now more than ever. We live in an age where email inboxes are way too cluttered and people hardly ever answer their phone if they don't recognize their number. Vidyard truly helps you stand out compared to other old-school sales teams. We use it for both outbound and inbound marketing/communication/sales reach-outs. It's helpful for every step of the process. Getting someone interested in attending a demo, following up with them after a demo, thanking them for signing up, and following up with them after they go through implementation to see if there are any other products that they could benefit from using.
  • It's easy to use on the chrome browser extension. I can quickly record videos to send to both other teammates, prospects, and customers.
  • It's very helpful to see if a video has been watched and how much of the video was watched.
  • It's easy to embed videos into emails.
  • It's easy to record one video to use for many different prospects/customers.
  • Sometimes the chrome browser doesn't work. I occasionally have to quit chrome and relaunch it. Seems to only be an issue on my second screen not on my regular laptop.
  • It would be awesome if there was some sort of onboarding library on how to use all of the functionality. Our rep helped us get started with Vidyard a long time ago, but now we have many new team members who we have all hired remotely. Our team definitely doesn't use the product to its fullest capacity
  • It would be nice if the videos could have some sort of quick survey afterward. Ex: a prospect watches a video and answers a couple of questions afterward.
Vidyard has been critical for our team in many ways. One way that we didn't realize how much we'd be using it is for training new teammates while we're all working remotely. I frequently use the chrome extension to record a video of how to do something to send to our whole team or certain teammates. There are other products that do that, but this seems to be the most efficient, easiest, and quickest. Vidyard is incredibly useful for both inbound, and outbound sales and marketing strategies. It helps us increase our open and click rate for emails and overall engagement for our customer journey.
Tarun Agrawal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Vidyard to share communication by Video so that It can reach to all the people I need to. <br><br>Video message has more attention then email and the likelihood is higher in terms of Acceptance. <br><br>For Example - My email open ratio is 40% however My video open ratio is more than 70%. and I have a better chances to communicate better on Video rathe email. <br><br><br><br>
  • Personalized Messaging with body gestures
  • Grabbing Attention is easy
  • Pitch easily in 45 sec
  • Best ways to communicate sales triggers and customers pain point
  • Some AI possibility to scale up your videos with name change mechanism to personalize
1. Communicate Faster and more Casually with Customers unlike Email
2. Linkedin Integration is Fab.

Rest everything looks cool with Vidyard.
Chris Rodriguez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We have had a lot of issues with integrating the tool into Salesloft and also SalesHub. Often, there won't be an option to upload the video, and sometimes, the quality is compromised. We also had instances where emails would be sent without the video or would go straight to spam.
  • The customer service is awesome. I always get ahold of our rep within an hour of contacting!
  • Vidyard in itself is a genius idea and when running correctly, a great tool to have in a rep's arsenal!
  • The people are great. -They spent countless hours working with our team!
  • I feel the integration ability could be strengthened. We had a lot of looses ends.
  • The tool could be a bit more user-friendly. Somewhat difficult to navigate/edit videos.
  • I would start compiling use cases for different positions/industries that have been successful.
In my industry, there really isn't a time that I feel would be inappropriate to use the tool. I feel it's most useful to an audience that you haven't connected with yet, however. I think your content is what can get you into trouble. A friend of mine was blocked from a decent amount of prospects after sending a video promoting a happy hour.
Eric Jones | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Vidyard to get through the prospecting noise. There are too many typical emails and phone calls so Vidyard is an outlet that provides creativity. Also, putting a face and personality to a seller/buyer relationship is very helpful. It helps with conversions in prospecting and can help compliment a demo or customer issue conversation or meeting.
  • Ease of use
  • Delivery is reliable
  • Analytics are helpful
  • More granular analytics
  • More options in editing the videos
  • More options of media like gifs
Well suited for prospecting, adding context from a complex conversation or meeting such as a demo, and providing customers with attention and helpful tips. Less appropriate to use internally. I'd say it's great for distinguishing yourself as well if you are interviewing for a job. You can use it as a follow-up.
Score 9 out of 10
Vetted Review
Verified User
We use Vidyard to send personalized thank you videos to donors. We have found with the advancement of technology they don't always want to pick up the phone to receive a thank you call. This tool has allowed us to let donors get to know us as staff (see and hear us) without the need to meet, schedule another call and they can respond and view at their leisure. We have also used it for internal training videos so that staff can see demos of stuff without needing to schedule a call that everyone has to join.
  • Video Recording
  • Stats on where someone might have watched to
  • Adding calls to action
  • Emailing directly from the tool itself.
  • some of the tools we use I find I doesn't allow us to embed automatically
  • connect better with shopify (I don't want to upload a youtube link always)
Video recording and sharing quick videos with possible customers or other staff. Using it to give feedback on products or other items.
Daniel Alvarado | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Vidyard every day, Basically, it saves a lot of time. We have experienced that maintaining our customers is a lot of work and service is key for this success. We have a lot of sales representatives and so many of us maintaining relationships with them. We use Vidyard to be more close to the customers, we design videos to improve the use of the products and it leads to digital evangelization, renewing semester after semester. We use salesforce to keep control of the after-sales follow up and we put our videos on it. When speaking about users, students are happy to see not only a presenting laptop but the person who supports them.
  • The Vidyard customer success team is always helping us to improve the usage of the tool.
  • Recording from a browser.
  • Use the speaker bubble
  • Reduce complexity. Then using the tool for the first time is not that easy.
  • In our organization, It is now used by sales teams, but I suggest they include marketing when trying Vidyard for the first time. I
  • Enable to optimize and share videos in fewer clicks
As I mentioned before, in our organization it is only used by the sales team, but I think that this will be more efficient if it is used by marketing teams as well. I am thinking that operation teams will help them too, in order to improve HR videos and IT support.
Score 10 out of 10
Vetted Review
Verified User
I use it to record demos of our SaaS Sales Solution and reference my clients' current challenges and show how easy our technology is to use.
  • Lets me know when some on is viewing my video
  • Lets me know if my contact shares it with people in other regions of the US
  • Enables me to allocate my selling time to those that have seen my video comm and % of time they spent viewing
  • I have none
Showing how easy something is to use is great, and when I follow up, have a meeting, or am referred to the people with the responsibility, I am not a big fan of talking heads unless they have something to share with ME about MY needs/challenges and how they can help.
Score 10 out of 10
Vetted Review
Verified User
I am sending user's video walkthroughs on new products, how to fix a problem or features, or an introduction of myself to new users. Vidyard allows me to create a more personal touch than a simple email and a less time-consuming alternative to a full meeting with a member.
  • Allowing me to make a customized video
  • Versatility on what to show the user (my screen, my face, both)
  • Embedding into email
  • Recording multiple users at one time (two or more member success managers)
It is suited well if you want to create personalized videos and walk-throughs. Not so much for live streaming or anything like that. It simply adds a personal touch.
Score 10 out of 10
Vetted Review
Verified User
We are currently implementing a new platform consisting of numerous meetings, tutorials, and syncs. To make it easier to communicate findings, learnings, and use cases for the platform, we've been using Vidyard to record our screens to show how we navigate the new project management platform.

I've also been using it to showcase and explain branding decisions and designs to clients. It's much easier to talk through a concept on video visually than it is to send it over and await feedback. Clients appreciate being able to hear the rationale behind the decisions that were made in their project - it helps to strengthen our expertise and our relationship with them. Putting a face to a project is always valuable and can give team members who wouldn't necessarily have face time a time to shine.
  • The UI is really easy to use, especially for new users looking to get up to speed fast
  • On the paid version, I really like being able to download the videos
  • For onboarding new people and explaining processes, I like the playlist feature
  • For sensitive data, I like being able to password our videos
  • I like being able to brand our video player page
  • I really wish the download feature was free
  • I wish the customisation of the video player was easier to use and didn't require HTML knowledge
  • I wish it was easier to export the gif thumbnail
In every business I go to, I will always recommend Vidyard, especially for businesses with too many meetings. Asynchronous updates are a lifesaver and a time saver! For me, being able to record a set of videos that new starters can watch at their own pace, however many times they want, is amazing. It's still personal while getting everybody's time back in their day.
Lazarus Magora Kaseke CA(SA) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have used Vidyard to complement our selling process. When we send a quote, we do a little video explaining the quote and the problems we are solving for our clients. The potential clients love this and the acceptance rate has gone up. We also use it to record internal processes that are shared among teams. A great tool to have.
  • Sales video.
  • Guidance and tools on how to use it.
  • None we have identified at this stage.
Marketing and selling processes.
December 09, 2021

Good and OK

Chad Wagner | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
We use Vidyard for reach outs to set our emails apart from the rest. Typically I will use Vidyard to record myself going through a prospect's LinkedIn or company page and pointing out reasons I thought they would be a good fit for our product.
  • Easy to use, set up in no time
  • Clear video recording every time
  • Easy to edit video
  • Customer service was not great
  • May be my connection, but videos sometimes seem to load slowly
  • Freezes occasionally
It's a great tool for quickly adding video to an email or a reach out but it can sometimes not work as expected. There have been a few times I nailed the recording then Vidyard froze and I had to do it all over again.
Jon Walka | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use Vidyard to send curated messages to prospects prior to demos to add a personal touch and to send screen share video recordings of deeper dives into our software, feature updates to prospective clients. It is used on a daily basis and integrated through Hubspot keeping everything in one nice neat spot.
  • video messages
  • screen share
  • reporting
  • Better Team metrics
  • making video suggestions/recommendations (i.e. this video is longer than most ...)
  • Embedded video links
I think it can also be great for our support team to use. Quick videos showing how to use a feature, make an update, etc. It can be really valuable instead of just sending an email with instructions and no resources to back them up. I think it can be less appropriate for mass marketing messages. The idea may work but we may not get the metrics and measurement of the recording that we need that we can get deeper in other software (potentially) *I'll admit I don't have a full view of admin reporting capabilities.
Samantha Nielsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Vidyard to prospect into new accounts and to follow up on opportunities. I have used it for the past five years and seen a lot of success, reaching into some of my largest accounts with unique and personalized outreach has been a game-changer. Some of my largest deals have come from video prospecting with Vidyard and it has caught the attention of C-level prospects and opened doors that otherwise would be impossible to open.
  • personalized outreach
  • follow up
  • unique prospecting tool
  • integration with Groove
  • enterprise solution
  • customer support
Vidyard is amazing if you are trying to target high-level prospects and cut through the noise of text-heavy emails. I have had great success with Vidyard as a corporate rep and several of my colleagues have as well. They blocked the ad on so new reps can't add it anymore, which has been annoying for them because reps that have been at our company longer get that extra advantage of video prospecting.
Score 9 out of 10
Vetted Review
Verified User
Our business development team uses Vidyard weekly. We're trying to solve one issue - lack of personalization. We have found that our prospects are receiving hundreds of emails from sales teams weekly and we need to find a way to stand out. Vidyard makes this easy because we can put a face to the name through our funny, personalized videos. We try to send out at least 2 videos a day and we have seen great results from our efforts.
  • Script.
  • Email Integration.
  • Email Personalization.
  • Ability to sync with Outreach.
  • Difficulty recording long videos.
Our sales team uses Vidyard every week. The business development team uses this platform the most to connect with prospects. This platform has been essential for our team ever since we started working from home. We can now put a face to the name with our personalized videos. This tool helps us with our outreach and personalization. We love sending videos to prospects that have downloaded content, watched a webinar, or even requested a demo. Our team also loves analytics. Our team will continue to use this platform especially now that we're all working from home. It's a great way to put a face to the name. We love sending over videos with drawings or messages on mini-whiteboards. We've had a lot of success getting prospects to respond to our emails from these videos.
Score 8 out of 10
Vetted Review
Verified User
I use Vidyard primarily to create a variety of videos for my sales prospects. Prospecting Introduction (prior to initial meeting) Demo videos Q&A - Show and Tell For the most part the videos are quite generic so I can use them at scale. Others are more custom & personal.
  • Video library - shows all my videos & how many times each has been viewed.
  • It’s easy to create a new video & share it I can provide just the link, or include a thumbnail.
  • Webinars - Vidyard holds sessions helping people better use video in sales.
  • I cannot track who watched the video & how long they watched it unless I send the email directly from within the Vidyard app. I want to be able to include the link in my regular email that includes my signature & company branding and be able to see the tracking/viewing info.
  • No virtual background. This is a big one for me & is literally the one feature that prevents me from becoming a “power user”. With so many people working remotely, there is a huge demand for this feature - really hope they add it soon!
Vidyard is great for making short videos - for prospects or even other team members. I love it for showing support what issues I'm having instead of going back and forth via email trying to describe what's happening. If you want a more professional video, it may not really get you there.
Score 9 out of 10
Vetted Review
Verified User
We use Vidyard as a means of reaching out to our prospects. Using Vidyard allows us to convey information and let them know about upcoming events or campaigns in a much more personal manner. We also use Vidyard as a means of demonstrating new product information and to help explain upcoming releases.
  • Different ways of using the video messaging ( camera & Screen, Camera only, Screen only)
  • Makes it really easy to create video messages and save them as templates in a quick and accessible library.
  • Provides great tips and suggestions to help create effective videos!
  • Vidyard integrates seamlessly with my Outlook to create the video messaging emails.
  • It would be great if the use of the camera on an internet screen were more user friendly.
  • The editing of a video's beginning or ending (cutting video for a cleaner look or time) could be a little more refined and less choppy.
  • Could be more colorful.
As a Business Development Representative, we reach out to a great deal of prospect contacts. Vidyard has always been a great way to personalize the message to them. Whether it is inviting them to an upcoming event or letting them know about a new feature[s] in a product. I have sent many invitations with a personal message from myself (on camera) and have had great success with them. There are time[s] when Vidyard is not a good fit [from my experience], [for example] if I am sending out an email blast to a great number of people, I feel Vidyard would lose it[s] personal touch.
November 24, 2021

Vidyard Review

Score 9 out of 10
Vetted Review
Verified User
Vidyard plugs into our sales cadencing software, Salesloft. With the emails we have in each cadence, Vidyard allows us to insert an animated gif to get the prospect’s attention. With initial outreach, it can be tough to cut through the clutter of someone’s Inbox. Vidyard allows us to do that.
  • Gets responses.
  • Improves clicks/opens.
  • Helps close deals.
  • Ability to change the size of videos.
  • Having audio play automatically.
  • Almost everything is great though!
Perfect integration for anything you’re doing from a sales cadencing approach. I would recommend Vidyard if you’re in an SDR-type role or some type of early-in-the-funnel business development type of position. It is probably less appropriate if most of your work is further down the pipeline and you’re focused primarily on closing deals.
Jared Skelton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are looking for ways to stand out from other emails. How to be more engaging and video is a great way to do that. People are more likely to watch a short video than read a text. It's been great so far and we are looking to get more licenses.
  • Engaging video.
  • Simple interface.
  • Trackable.
  • Getting HubSpot to integrate better.
I reach out to prospects all the time and this allows me to be different, give a short intro video that is tied to a longer demonstration video as if it were one video and then it puts my calendar at the end for them to book a call with me. I also use it to answer questions of both prospects and current customers. Easy to record a quick video answering their question.
Score 10 out of 10
Vetted Review
Verified User
Vidyard is an incredible all-in-one video tool. We use it to quickly share videos internally and externally, we also embed them on our websites, track analytics on them. We also used this to sync and push to Youtube Channels. We also have a robust system in place for collecting leads off of these videos and have CTAs and other campaigns attached. We also use their video hub feature that catalogs and categorizes all of our videos into different sections. Lastly, we use the deep integration with Hubspot to get all of the data into our CRM.
  • Makes shareable links for huge video files.
  • Pushes and syncs to youtube.
  • Collects leads with video actions.
  • Search within the app is slow and clunky.
  • Folder management is always improving but still is a bit hidden.
  • Landing and sharing page overrides are a bit hard to pick through.
We have a robust content marketing program and need a place to host and quickly share and track hundreds of videos and Vidyard is the perfect tool for this. We keep some videos internal and have one central place they are stored, and externally we can set up really nice sharing pages.
Jake Soffer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
For sales-related videos in emails to nurture prospects.
  • Great at providing templates.
  • Great support.
  • Good blog.
  • User experience of setup and admin is not great.
  • Confusing to organize and change settings.
It's a great tool if you have a large team, but for what it is the setup should be way more intuitive.
Lori Houser | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Vidyard for training, it's been such a big help to be able to share a quick recording on how-to tutorials for our various digital platforms. We also have our new hires record quick introduction videos to share with the class prior to trainings, this really helps them become familiar and comfortable with each other allowing for us to dive in quickly to group discussions. Works great with the team sharing as well, since my team is compiled of everyone in a different state, we can share ideas visually rather than just verbally or through document sharing.
  • Desktop recording.
  • Training tutorials.
  • Introduction videos.
  • Audio, capturing audio from computer (Zoom or Webex calls).
I love using Vidyard to show my team members "how to's". Most of my team are visual learners so being able to capture what I am doing rather than just telling them how to do it has been so helpful!
Score 10 out of 10
Vetted Review
Verified User
Typically, I use Vidyard throughout the sales process. Prospecting, contract reviews, onboarding & client handoff. We also use Vidyard as our hosting platform for all the video content on our site.
  • Partnerships.
  • Hosting.
  • Integrations.
  • User Interface.
  • New features.
Use Vidyard in almost all sales scenarios where the connection is important. Vidyard is great for asynchronous messages that need to be shared amongst clients and teams. We use it to aggregate all video metrics and reporting, as we are able to publish to basically any media site (youtube, LinkedIn, website, Facebook, etc.)
Score 8 out of 10
Vetted Review
Verified User
We host all of our webinars and videos on Vidyard, we then embed them on the site. In some of the videos, we have CTAs at the end to drive lead gen opportunities. We also use a connector with our CMS in order to use Vidyard as our source of truth and port over the title and description to display on our site. The streaming is very good in buffering and quality, this takes a lot off of our servers and load times on the site. The customizable images for placeholders being able to select via the video is an extremely great feature.
  • Streaming with no lag.
  • Ease of embedding on site.
  • Implementing of CTAs.
  • Organization of folders within the account.
  • Being able to have users only access certain folders without creating teams.
  • Ability to have text over the still image on the site.
  • Having prebuilt custom buttons/overlays for static still images (actual readable text by browsers rather than strictly images).
Multi-video hosting for multiple sites on one account, we use it for multi-site and have over 500 videos Video analytics and stats Multiple departments using it for different purposes Organization within folders Multiple user management Notification preferences for emails on folders within the structure Account teams interest in helping and offering solutions to issues/recommendations that come up.
Tallen Eveland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I primarily use Vidyard for prospecting to new business. I am able to showcase what I do without actually making direct face-to-face contact with a potential buyer. The software allows me to gauge interest based on how many views I get on the video. The platform is also suuuuper customisable when it comes to what information I present and how I present it. Sometimes I record a video of myself out in front of the business I am calling on, and sometimes I record a screen share with myself in a bubble explaining what I'm looking at on the screen. Love this tool a lot, it has been a huuuuge money maker for me.
  • Presenting.
  • Creating value.
  • Tracking insites.
  • Custom templates.
  • Integrations with other platforms.
I've used the platform hundreds of times to create opportunities in the prospecting cadence. It allows me to get in front of prospects I'd never have been able to without, by texting the videos, emailing the videos, and all sorts of ways. It's made me thousands of dollars. I love it!
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