Overall Satisfaction with Varicent
We use Varicent for processing 2 incentives, as of 2023 and plans to onboard 20 more incentive plans within 2 years. Initially, it is solving visibility issues, compliance issues, direct file feed from system to payroll system and removes manual processing. We have cleaned the data going into Varicent and will work on enhancing reporting to employees at all levels.
- Updated plug and play applications
- Covers all my needs from basic to elaborate plan build capabilities and plan documents
- Yearly summits, regional meetings, and customer service
- If you want something unique added, Varicent asks you to add to their community forum. If enough people want the same option, then they will build it. Otherwise, you have to wait, and it may not get built.
- We haven't had a full year yet, but definite reduction in calculation errors from previous manual process.
- Increased transparency in payouts, less disputes.
I meet monthly with my Varicent customer team. They are quick to respond to any issue and direct us to the right support.
Do you think Varicent delivers good value for the price?
Yes
Are you happy with Varicent's feature set?
Yes
Did Varicent live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Varicent go as expected?
Yes
Would you buy Varicent again?
Yes