Eye on a new comer on Varicent's software
April 01, 2021

Eye on a new comer on Varicent's software

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Varicent Incentive Compensation Management

The software Varicent is providing us takes care of all forms of remuneration, for our outside of France operations. Whether it is for regular paycheck or deferred payment or other incentive, the software is a powerful tool that interacts well with all of our internal services such as HR databases and references.
  • fairly customizable
  • good integration with other internal services
  • knowledgeable varicent team
  • Still running with old tech
  • The customization capabilities often means complexity
The tool's performance are great and the UI however simple is working just fine.
Varicent support is rather quick and precise. I cannot recall an exceptional support tho, for we never had such a severe issue that it needed and exceptional answer from Varicent.
Instead of exceptional, i would call Varicent's support consistent ,effective and reliable.
We are using Varicent's software to manage thousands of employee and i beleive we could scale it for more if needed.
I was not part of the team at that time.
Our use of the software is very specific thus making it difficult to compare well other regular uses. We have a high degree of customization which is often the source of complexity. Varicent is of course helping us manage the tool but heavy internal knowledge is required for us to perform our day to day actions.

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