Veeam Backup for AWS - on stop solution for DR, back-up and recovery.
Updated September 16, 2022

Veeam Backup for AWS - on stop solution for DR, back-up and recovery.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for AWS

Veeam Backup for AWS helped us to protect and back-up cloud artifacts. This involved appliances, DB, configs, and so on. The scope of the project is to have a backup of all configs and data and the ability to restore in the shortest possible time in case of cyber attacks or failures. The solution helps to take a snapshot and restore it near no time, which helps in business continuity and disaster recovery planning.
  • Endpoints
  • files
  • VPC configurations of AWS Regions.
  • Physical servers.
  • UI needs to be more user friendly.
  • Immutable back-up.
  • Disaster recovery.
  • Recovery of required assets when needed.
The availability was good. Did not face an outage or problems like that so far. Got 2 locations, and both are doing well.

Do you think Veeam Backup for AWS delivers good value for the price?

Yes

Are you happy with Veeam Backup for AWS's feature set?

Yes

Did Veeam Backup for AWS live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for AWS go as expected?

No

Would you buy Veeam Backup for AWS again?

Yes

1) Easy back-up 2) Provision for immutable back-up 3) Application level back-up 4) Recovery speed 5) file recovery.

Veeam Backup for AWS Feature Ratings

Continuous data protection
8
Operational reporting and analytics
7
Malware protection
8
Multi-location capabilities
8
Universal recovery
8
Instant recovery
9
Recovery verification
8
Business application protection
9
Multiple backup destinations
8
Incremental backup identification
9
Backup to the cloud
8
Snapshots
9
Flexible deployment
6
Management dashboard
8
Platform support
8
Retention options
8
Encryption
8

Using Veeam Backup for AWS

11 - The Veeam is mainly used by Cloud engineering team. This is supported and used by platform team, network team. In case of any issues during back-up, restore or disaster, the service management team levares Veeam with support from Cloud team. In few cases, Cyber security team also contacts cloud team to get logs and connectivity to log monitoring tool.
4 - we mainly need cloud engineering expertise. It needs to be supported by network and platform team.
  • Appliances back-up
  • file back-up
  • Config back-up
  • DR site back-up
  • file level restore
  • Auto back-up of appliances
  • Integration to event monitoring tool
  • Integration to service management tool
It is good solution for our use cases.

Evaluating Veeam Backup for AWS and Competitors

  • Price
  • Product Features
  • Product Reputation
The features were compared with other available tools where Veeam outwighed others.
Integrations. Integration with service management tool, integration with event monitoring tool

Veeam Backup for AWS Implementation

I oversaw the implementation
  • Implemented in-house
  • Third-party professional services
used mix of inhouse and third-party professional services company
Change management was a big part of the implementation and was well-handled - Keep all stakeholders informed of all progress on regular basis.
  • Technical issue resolution
  • Knowledge sharing

Veeam Backup for AWS Training

  • Online Training
  • In-Person Training
  • No Training
It was well managed and delivered. No major issues faced

Configuring Veeam Backup for AWS

follow product doc
No - we have not done any customization to the interface
No - we have not done any custom code

Veeam Backup for AWS Support

Good support
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
yes, for quick and efficient support.
quick support to tickets when we were deploying this

Using Veeam Backup for AWS

good usability
ProsCons
Like to use
Easy to use
Consistent
Unnecessarily complex
Requires technical support
Slow to learn
Lots to learn
  • data mover
  • file recovery

Veeam Backup for AWS Reliability

good scalability
no major lag

Integrating Veeam Backup for AWS

  • ServiceNow
  • Dynatrace
Not sure
  • File import/export
  • API (e.g. SOAP or REST)

Relationship with Veeam Software

good connect during sales process.
no major issues
difficult question to answer.
no major issues except cost
need to manage on case to case basis