Veeam Backup for Microsoft 365 Highly Recommended
March 10, 2024

Veeam Backup for Microsoft 365 Highly Recommended

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for Microsoft 365

Our business needed granular restore functionality of our Microsoft 365 products. In particular, we have hosted mailboxes with Exchange Online, SharePoint, OneDrive, and Microsoft Teams data. Veeam Backup for Microsoft 365 handles all of these extremely effectively.

It is a standalone product unrelated to Veeam Backup and Recovery, so you don't need to have any investment in the Veeam product line to take advantage of it. Both local and object storage-based backup repositories are supported. Once your initial backup is completed, all future backups are done incrementally in a very fast and efficient manner. Due to the efficient storage of backup data, I have point in time backups going back several years since we started using the product with surprisingly little storage used. We can granularly restore individual items using the explorers for Exchange, OneDrive, SharePoint and Teams. The restoration options are very flexible, for instance we can restore one or more messages from an Exchange mailbox to the original mailbox, PST file, individual msg file, or email it to someone.

The only difficulty someone may have in setting it up is the object storage, but there is excellent documentation to walk you through it.

We're very happy with it.
  • Fast Incremental Backups
  • Granular Restores
  • Efficient Storage
  • Variety of object storage support
  • Integration with Backup and Recovery Repositories
  • Ability to backup Teams chats outside of channels (currently Microsoft API limitation as I understand it)
  • Saved us massive time and work when shared files were accidentally modified incorrectly
  • Allowed us to retrieve important long deleted mail items that have fully purged from Microsoft's servers
Once we migrated our mail from our own Exchange server to Exchange Online, it was clear we needed a way to ensure we had control of our data. We already used Veeam for backup of onsite servers and infrastructure. When looking at the feature set and getting a demo setup, we saw it was immediately the solution we wanted and just worked.
The functionality is very intuitive and easy to understand how to use the product. If anything, the information presented could be a little more verbose. I feel like it is lacking in the amount of information being shared regarding the backups compared to other products like Veeam Backup and Recovery.
We don't allow users to directly restore their own files, so we don't take advantage of this feature currently. I can see where this might be extremely helpful in limiting interaction with users when they can restore files themselves.
We sometimes need to restore files directly to disk to look at them without having them go back to the original location. In other circumstances, we want them to be restored exactly where they originally resided. Having this flexibility based on the circumstances is very beneficial to us. Also having the option to export to PST from backup is very useful if a mailbox was deleted and not archived for some reason.
The speed of backups utilizing minimal bandwidth is a great feature for us. We have a limited amount of bandwidth and were concerned with the overhead during backups. We are able to throttle the backup speed so we don't overwhelm our connection, but in addition, the incremental backups are very efficient and effective. The granular restores work very well and help us to rapidly recover individual items in ways that are flexible to our needs for each instance.
In the few instances where we had to reach out to support due to a recurring error happening during a backup, they have been responsive and were able to resolve the issue in a reasonable amount of time.

Do you think Veeam Backup for Microsoft 365 delivers good value for the price?

Yes

Are you happy with Veeam Backup for Microsoft 365's feature set?

Yes

Did Veeam Backup for Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for Microsoft 365 go as expected?

Yes

Would you buy Veeam Backup for Microsoft 365 again?

Yes

If you have any important data on Microsoft 365 and need reliable consistent backups either on or off-premise, I'd recommend Veeam Backup for Microsoft 365. Remember that Microsoft is not responsible for backing up your data. That's on you, and this is a great way to do it.

I can't see many scenarios where you wouldn't want to use this. Maybe if you have no budget, although the pricing is pretty good, but subscription based so you do have to keep it licensed every year to continue using it.

Veeam Backup for Microsoft 365 Feature Ratings

Management dashboard
8
Retention options
8
Encryption
9
Operational reporting and analytics
8
Multiple Data Restoration Options
9
Data Auditing and Search
5
Data Storage in the Cloud or On-Premises
9