Veeam - It Just Works!
February 03, 2021

Veeam - It Just Works!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Backup & Replication

It is being used across the entire organization for backups of complete VM's and file level backups. It backs up both VMware servers and Horizon Desktops. We also use the Office 365 backup product in conjunction with Backup & Replication.
  • Virtualized workloads
  • In addition to back up, we also replicate some of these workloads
  • In addition to back up, we also snapshot some of these workloads
  • Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
  • Automating test restores to validate recoverability
  • Automating test restores to validate recoverability
  • Ease of install
  • Agentless
  • Ease of restore
  • Time to mount and restore could be quicker.
Only virtual workloads are protected as we have no other types of workloads. We have 29 servers and 77 desktops protected.
  • Never lost data. That is an extremely positive ROI.
Prior to Veeam I was always dealing with tapes and uncertainty if backups were safe. We changed to a VMware virtual environment, and were introduced to Veeam. We've never looked back. Night and day difference.
We are backing up to HP StoreOnce devices that replicate to multiple data centers. We are not yet utilizing cloud for any backup.
We are not currently making use of this.
I only have a scenario where it is well suited. We are a completely virtual enterprise. I am able to backup all of my servers and desktops at both full VM and file level. Setting up the backup and restoring are very simple.

Veeam Backup & Replication Support

It's great to know that when you call support you are going to get a knowledgeable person stationed in the USA.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
We have premier support. We chose this because of the importance of have a trustworthy backup solution and the need for 24/7 support.
I have never received anything other than exceptional support.