Veeam Backup & Replication - market leader with excellent customer support.
February 02, 2023
Veeam Backup & Replication - market leader with excellent customer support.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Veeam Backup & Replication
Overall Satisfaction with Veeam Backup & Replication
While working in IT/OT industry for 20+ years I have experience working with a number of backup software vendors - Arcserve, BackupExec, Netbackup, etc. I found Veeam Backup & Replication is different from pretty much every perspective (in a good way =). First - customer support is on another. Starting with extensive, constantly updated Knowledgebase and best practice library, followed by huge community and forum 24/7 monitored by Veeam Backup & Replication employees and great, local to you, professional support. If you open the case you can make sure person assigned to the case listen you, trying to understand the problem and even level 1 support can do more then level 3 for some vendors. Second - approach to software releases. Last v12 being polished for longer then a year and I do appreciate it as I can be sure I don't need to wait for half a year after release waiting for all initial issues will be fixed. Last but not least - functionality of the product in most of the cases covering all possible DR scenarios you can imagine.
- Virtualized workloads
- Endpoints and physical servers running Windows & Linux
- In addition to back up, we also replicate some of these workloads
- In addition to back up, we also snapshot some of these workloads
- Application-centric recovery using Veeam Explorers (for Exchange, SQL, Sharepoint, etc)
- License portability as your environment needs change
- Utilizing backup copies for secondary purposes via DataLabs
- Automating test restores to validate recoverability
- Integration with cyber-security tools for SecureRestore
- Immutable storage to protect against ransomware
- Immutable storage to protect against ransomware
Pros
- Workload replication
- Immutable backups
- SAN integration
Cons
- Windows Failover Cluster backups
- Flexibility in Tape backups
- Publish Powershell modules in Powershell Gallery
Do you think Veeam Data Platform delivers good value for the price?
Yes
Are you happy with Veeam Data Platform's feature set?
Yes
Did Veeam Data Platform live up to sales and marketing promises?
Yes
Did implementation of Veeam Data Platform go as expected?
Yes
Would you buy Veeam Data Platform again?
Yes
Close to 200 workloads are protected and being grow. Additional application level backups and DR/replication/restore scenarios are being added as well.
- Simplified DR plan
- Reduced RPO and RTO
Increasing number of cyber attacks and constantly cyber risks.
Industrial air-gapped environment not designed for cloud workloads.
Not using the NAS/file-share functionality.
Comments
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