Veeqo is essential for online retailers
September 01, 2022

Veeqo is essential for online retailers

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeqo

We use veeqo to bring together all our orders from different sales channels, we are then able to quickly ship the orders and manage the tracking and automated messages to the customer. We can also leave notes and tag other employees so we are able to keep a detailed record of what is happening with an order. We can also manage stock.

Pros

  • Allows us to ship orders without having to book manually, saves a lot of time.
  • Allows us to keep track of stock levels.
  • Allows us to produce invoices, packing slips, custom forms etc automatically

Cons

  • Allow notes to be deleted/edited by the author, sometimes people make a mistake
  • When creating invoice templates etc, guidelines would help everything line up
  • When using the search function, have search check the notes section as well
  • All sales channels coming into 1 location
  • Automatically booking shipping
  • Tracking stock levels
  • Has saved staff huge amounts of time, which is now used on customer acquisition
  • Allowed staff to keep track on order issues though the notes section and tagging staff
  • Using the invoice, custom form templates has helped ensure orders to EU don't have customs issues
The staff found ShipStation hard to use. We are struggling to set it up and found that the interface was not intuitive like veeqos was. We were doubtful that it could outperform veeqo in the main areas which are important to us, usability and time-saving. Veeqo also has a clean UI.

Do you think Veeqo delivers good value for the price?

Yes

Are you happy with Veeqo's feature set?

Yes

Did Veeqo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Veeqo go as expected?

Yes

Would you buy Veeqo again?

Yes

If you are an online seller using multiple channels e.g. Amazon, website, eBay, etc. this is essential. All orders arrive in one place. By pre-entering all your item dimensions and weights, you can book the shipping with a courier using a single click. This saves literally hours of time each day and allows you to spend time focusing on growing your business and answering emails rather than just booking shipping. This alone makes veeqo essential.

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