A long way to go
April 26, 2022

A long way to go

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeva OpenData

We are a service provider to commercial pharma business. We analyse SFE activities, consent management, CLM analysis, etc. using Veeva CRM system for our customers. We are using HCP and HCO data (open data) analytics for analysis and deployment in various EU countries.

Pros

  • Readymade list of HCPs and HCOs
  • Affordable pricing
  • Integrates well with Veeva

Cons

  • The HCP and HCO lists are not complete for many European countries.
  • One can't filter HCPs to identify a specified segment say for a rare disease
  • No other associated data like formulary status to support the segmentation
  • Cost effective
  • End pharma Customers are not very happy
Veeva data quality is poor and not complete when compared with IQVIA.

Do you think Veeva OpenData delivers good value for the price?

Not sure

Are you happy with Veeva OpenData's feature set?

No

Did Veeva OpenData live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Veeva OpenData go as expected?

Yes

Would you buy Veeva OpenData again?

No

We have used the data for the Top 5 EU countries. The Veeva open data is mostly incomplete for many countries and doesn't provide any other associated data for analysis.

Veeva OpenData Feature Ratings

Advanced search
1
Identification of new leads
1
List quality
4
List upload/download
9
Ideal customer targeting
1
Load time/data access
8
Contact information
7
Company information
6
Industry information
3
Lead qualification process
1
Smart lists and recommendations
1
Salesforce integration
8
Company/business profiles
2
Alerts and reminders
Not Rated
Data hygiene
1
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
1
Sales email templates
Not Rated
Append emails to records
Not Rated

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