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The relationship that nearly ended our business.
Updated October 16, 2023

The relationship that nearly ended our business.

Tim Fargo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Velmie

We have used Velmie, formerly known as IKantam, since 2016, as a developer and support partner for a social media SaaS business. My former partner, who was the tech side of the business retired, and they were his replacement, essentially.
  • They have experience with social media APIs
  • Initially, they were responsive
  • The system did function, reasonably well for the initial few years.
  • As they've grown, a little more complicated to communicate.
  • They have a team to support us.
  • They are professional in the case of an emergency.
  • Initially they helped us support our users.
  • When we have hit bumps, we have been able to work through them, an important quality.
At the time we selected them as a vendor, we believed they were our best solution. They continue to support and maintain the system.

Do you think Velmie delivers good value for the price?

Yes

Are you happy with Velmie's feature set?

Yes

Did Velmie live up to sales and marketing promises?

Yes

Did implementation of Velmie go as expected?

Yes

Would you buy Velmie again?

Yes

We began using Velmie in 2016, and have had a good experience with them. They are technically competent, and have done consistent work. As mentioned earlier, communication has become more difficult as of late. That said, our relationship continues, and as the review reflects, we are generally satisfied.