Overall Satisfaction with Vertex
We use Vertex Indirect tax for both U.S. sales and U.S. use tax. We find it easy to upload / import sales transaction data into Vertex and print off returns in every taxable state.
- Easy to import data.
- Tax rules and laws are updated monthly.
- Ability to upload returns directly to state that allow for that.
- Vertex interfaces with other ERP's we use, which is wonderful.
- Their support staff is always willing and available to help.
- It would be nice if more states were available for uploads.
- I'd like to Vertex to make sure all divisions using Vertex is updated with all the new tax rates.
- It would be wonderful if I could get a free ticket to the annual Vertex Exchanges. :-)
- much more cost efficient
- time saving software
- easy to master the processes
SAP, JDE. Oracle.
Do you think Vertex delivers good value for the price?
Yes
Are you happy with Vertex's feature set?
Yes
Did Vertex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Vertex go as expected?
Yes
Would you buy Vertex again?
Yes