Item: Viewpoint Spectrum
Rating: 5
Author: Raj Dhillon

Use Cases and Deployment Scope

Viewpoint Spectrum has been subscribed for few years but not used till recently. We feel that support and documentation is lacking ( either in general or our access to it) There is also not clarity on permissions and the permissions are more of "canned" product with not much room to manipulate or create your own! In my experience, user invitation and adding is cumbersome.

Pros and Cons

Uploading documents
Dashboards
Data from Spectrum

Permissions
Switching modes as Administrator does not has access to what other see unless role is applied.
Slowness and syncing
Contacts creation and adminstration

Return on Investment

Increased Visbility

Usability

The interface is modern and very intuitive. Only drawback for us is that it is slow.

Connected Construction Management

We are working on it and not there yet.

Key Insights

Do you think Viewpoint Spectrum delivers good value for the price?

Not sure

Are you happy with Viewpoint Spectrum's feature set?

Yes

Did Viewpoint Spectrum live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint Spectrum go as expected?

Would you buy Viewpoint Spectrum again?

Likelihood to Recommend

Viewpoint Spectrum is better interface to Spectrum and does the job well for user friendly access. Service Tech app and Viewpoint Spectrum integration is seamless and works very well. New AP Automation is work in progress and works to some extent, but, in my experience, no one thought about Canadian customers and how to deal with GST and PST! RFI and Change Orders work much better on Viewpoint Spectrum side. BI reports are insufficient and user roles are canned without much room to customize. One cannot even create user role.

Viewpoint Spectrum

Modules Used

Overall Satisfaction with Viewpoint Spectrum