Could use more automation and notification capacity
July 18, 2023

Could use more automation and notification capacity

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Modules Used

  • Viewpoint Analytics

Overall Satisfaction with Viewpoint Spectrum

Our organization uses Spectrum for accounting, material POs, and inventory, labor, customer info, work orders, etc. Multiple departments use it, and several users are in different roles.
  • You can make different note sections.
  • You can rearrange columns to show the data you want.
  • Inefficient (think multiple things have to be clicked to view/edit).
  • In my opinion little to no automation or notification capacity.
  • The search function rarely yields the results you want.
  • Negative impact on ROI due to higher labor required per task working with an inefficient system.
I believe it's the opposite of intuitive/user-friendly. You have to click 5 things to do 1 thing. I think nothing useful is visible - it's all hidden. The search function is abysmal. You end up wasting plenty of time when using it.
We have some workflows in Spectrum, but setting up new ones is not a quick and easy process.

Do you think Viewpoint Spectrum delivers good value for the price?

Not sure

Are you happy with Viewpoint Spectrum's feature set?

No

Did Viewpoint Spectrum live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint Spectrum go as expected?

I wasn't involved with the implementation phase

Would you buy Viewpoint Spectrum again?

No

I tihnk Spectrum isn't terribly dynamic or adaptable. It's more of a record software than anything else, and it necessitates other product integrations to be able to conduct business in 2023. From its interface to its useability, it's not intuitive or user-friendly. No one I know likes using it. In my opinion, if you just need records that don't require frequent updating or collaboration, it might work for you.

Viewpoint Spectrum Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
4
Billing Management
2
Cash and Asset Management
Not Rated
Period Close
Not Rated
Inventory tracking
4
Location management
Not Rated
Pricing
1
Order entry
1
Cost of goods sold
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
2
Standard reports
1
Custom reports
1
Not Rated
API for custom integration
Not Rated
Role-based user permissions
1
Single sign-on capability
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
1
Supplier Management
Not Rated
Not Rated