Item: Viewpoint Vista
Rating: 9
Author: Verified User

Overall Satisfaction with Viewpoint Vista

Use Cases and Deployment Scope

With Vista I use it to enter payments, create invoices, setup contracts, projects, and jobs. I create reports which I send throughout the organization and update a variety of records with our customers. Vista helps with making all of these processes faster. Having to do all of these processes by hand takes a lot longer than having programs that automatically put transactions to the correct places and it helps make reports quickly.

Pros and Cons

Pros

Creating Reports
Processing Payments
Creating Contracts

Cons

Vista can be slow sometimes causing processes which takes seconds to take a minute or two
Sometimes it will crash when using a report multiple times in a single session or random crash
With there are a couple programs constantly get bombarded with errors that need closed constantly to continue to the next step, but a majority of them work just fine.

Return on Investment

It has increased productivity for entering payments
Entering in projects is faster
If setup right mistakes when entering transactions happen less often

Ease of Integration

I personally wasn't involved when it can to integrating the software but believe it was done well. We have several GL accounts and costs that work properly and have been used since I have been here. There are several programs that can also help fix or resolve issues if something wasn't entered properly or a problem happens. Something that isn't great is depending on how Vista is setup, certain programs can stop working properly when the Vista system updates. There are times it can be at the organizations end, but other times it is at Vista's end, which can leave you stuck when trying to do something. However, the people at Vista are usually able to fix the problem the day of and have good support.

Key Insights

Do you think Viewpoint Vista delivers good value for the price?

Not sure

Are you happy with Viewpoint Vista's feature set?

Yes

Did Viewpoint Vista live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint Vista go as expected?

I wasn't involved with the implementation phase

Would you buy Viewpoint Vista again?

Yes

Likelihood to Recommend

Vista is a good program if you are working in construction as it has an array of programs that can be used to help manage that type of business, especially if you have several employees. Vista is not really suited for industries such as retail or even a small business with a few employees.

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A Vista Viewpoint Review

Modules Used