Good experience overall
April 02, 2025

Good experience overall

James Buckland | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Bare Metal
  • Object Storage
  • Databases

Overall Satisfaction with Vultr

Vultr is our main VPS provider for our software platform. It handles all of database and storage requirements as well as backups and DNS. Vultr provides the backbone of all our services and we are fully dependent on its products and services for the majority of our business providing an online software.

Pros

  • Backups
  • Support
  • Databases
  • Hosting

Cons

  • Dedicated support chat
  • Better uptime (Jersey)
  • Better package offerings
  • Good value over ovh
  • Fast load times
  • Quick support responses
It has allowed us to grow slowly without pressuring us to expand as our needs did. We would have prefer a slightly more streamlined package for our needs but it’s relatively close and at a very competitive price compared to the main players in the space. Overall the price is good.
We haven’t used these features yet but do plan to once we expand into other markets especially Europe. We have taken note of the server locations and where we would expand to based on our current client list and they match up well with what Vultr offers in terms of locations.

Do you think Vultr delivers good value for the price?

Yes

Are you happy with Vultr's feature set?

Yes

Did Vultr live up to sales and marketing promises?

Yes

Did implementation of Vultr go as expected?

Yes

Would you buy Vultr again?

Yes

Having locally available servers to our business in the north eastern United States has been a huge help. We also like that we could expand into new areas easily with the server availability and additional features such as load balancing. Sometimes it feels like our package could be better suited to us as we use a lot of space rather than other resources which our package only slightly caters for.

Vultr Feature Ratings

Service-level Agreement (SLA) uptime
7
Dynamic scaling
7
Monitoring tools
6
Pre-defined machine images
8
Operating system support
7
Security controls
7
Automation
7

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