WatchGuard Endpoint Security A Network Administrators breath of fresh air
Overall Satisfaction with Watchguard Endpoint Security
We are a school with 220+ students and 45+ faculty members across 3 campuses. The WatchGuard Endpoint Security has eliminated any successful malware installations, which is our main focus on why we us it. The WatchGuard Endpoint Security protection has not hampered our network speed and we are extremely happy with this product.
Pros
- The protection is fast with unperceivable loss of network speed.
- Watchguard Endpoint Security is extremely accurate. That is, we never experienced false positives.
- Something else tht does not get mentioned enough, is we have yet to overwhelm our Firebox 390 - it has kept up with detections!
Cons
- It is hard for me to recommend improvements. Perhaps a more intuitive UI - although it is pretty straight forward. If you are not used to WatchGuard products there may be a small learning curve.
- There has been a slight lag when blocked programs are identified and take some time to appear in the CP. However, once blocked, I know it is taken care of and so it really doesn't bother me.
- Although it it not cheap, we value the product. I wish there were more tiers to the cost to perhaps make it more affordable. But really, it is hard to complain when we really are getting what we pay for.
- When I arrived at this school, I was expected to spend one to two hours on malware/virus issues accross our student devices. Which at that time numbered about 80 devices. Now, we are greater than 300 devices and I am spending zero time cleaning student machines.
- Although over the years the cost has gone up, so has the efficiency of Watchguard Endpoint Security. Again, less work for me.
- It meeting our protection needs, we renew when subscription needs to renewed, knowing the the product is rock solid. All we have to do is get mutliple quotes from authorized vendors (becuase some are willing to make less profit than others) and then install the key. Less time to hunt for new products = more time I may devote to other Network Administration duties.
For purchase we did work with a WatchGuard Endpoint Security partner, however, we relied on WatchGuard Endpoint Security tech support. This was a personal preference since we prefer to have our questions answered direct from WatchGuard Endpoint Security. There have been times, with other manufacturer's equipment, when the vendor we purchased from really did not know the product they were selling, and we prefer not to go down that road again.
WatchGuard Endpoint Security's unified security platform allows for management from one place. I do not have to navigate mulitple locations to manage our equipment. This streamlines my ability to provide timely support to our school. This is especially helpful when you have to access seldomly used options that you have not committed to "muscle memory".
Becuase we have a strong fiber connection to the cloud, accessing WatchGuard Cloud products has been almost the same as accessing the concole as if it were on the local network. I really have enjoyed the immediate access to our management console. It has always been accessible when needed and would recommend to other in our industry.
Way back in the day, I have used Norton end point security and really did not like the speed at which it tried to do its job. I know I am dating myself here. WatchGuard Endpoint Security, I feel, is light years ahead of Norton's product. WatchGuard Endpoint Security is FAST, ACCURATE, and truly an enterprise product.
Do you think Watchguard Endpoint Security delivers good value for the price?
Yes
Are you happy with Watchguard Endpoint Security's feature set?
Yes
Did Watchguard Endpoint Security live up to sales and marketing promises?
Yes
Did implementation of Watchguard Endpoint Security go as expected?
Yes
Would you buy Watchguard Endpoint Security again?
Yes


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