Excellence in one clean red box.
November 21, 2024

Excellence in one clean red box.

WC Mueller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • WatchGuard Endpoint Security
  • WatchGuard Network Security

Overall Satisfaction with WatchGuard Network Security

Watchguard keeps all of our offices free of intrusions and offers comprehensive coverage that meets our security needs. It also scales nicely depending on how much coverage we need, and they offer quality, reliable products that simply work. We've been nothing but pleased customers for over a decade.

Pros

  • Geoblocking
  • Blocking hacker's IP.
  • Network monitoring solutions.
  • SMTP policy.
  • Stable connections to other WatchGuard units.

Cons

  • UI
  • Usability
  • Documentation
  • We are currently experiencing a DDOS attack on our gateway server, and geoblocking alone has helped us fight that.
  • Additionally, the Firewatch feature is amazing, it helps me pinpoint which IPs are connected to our gateway.
  • Branch office VPN has always been a great and useful feature.
Yes, insight. While I wish I could deal directly with Watchguard for everything and just have a single person to contact, we've been very pleased with our account rep at Insight. He's always answered my emails, usually within an hour. They're responsive and have assisted us immensely when we needed further assistance.
It oozes value; it really is a one-stop solution for almost all of our security issues; plus, it's been rock solid with handling intrusions; I honestly sleep better at night knowing that Watchguard has my back. Plus when I needed support I talked to two different guys, the first was all business, the second was a total gentleman walked me through the process and got me familiarized with the management console, versus using the web interface he did a great job and went the extra mile for us.
It's comprehensive and really has done a consistently good job at keeping our company and our data safe. Plus it's flexible enough to work with older technology like time clocks that require static IP's, it's really been a workhorse and a valued part of our team here.
I honestly feel they're best in class, I've used other platforms but when it comes to comprehensive security I don't think they offer as many features, or the level of security that we needed. Again the support has been excellent for us too, and keeping our firewalls up to date has proven simple and pretty straight forward.

Do you think WatchGuard Network Security delivers good value for the price?

Yes

Are you happy with WatchGuard Network Security's feature set?

No

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

I wasn't involved with the implementation phase

Would you buy WatchGuard Network Security again?

Yes

WatchGuard is a perfect solution for small to medium-level businesses, and I'm sure they have both hardware and software that scales to larger firms, too. They stay ahead of the curve with intrusions and botnet invasions and do a fine job of keeping our units updated and current with the latest virus definitions.

WatchGuard Network Security Feature Ratings

Identification Technologies
9
Visualization Tools
7
Content Inspection
7
Policy-based Controls
10
Firewall Management Console
10
Reporting and Logging
9
VPN
9
High Availability
9
Stateful Inspection
10
Proxy Server
9

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