Item: Webex App
Rating: 7
Author: Verified User

Overall Satisfaction with Webex App

Use Cases and Deployment Scope

The vein and blood of the company during covid because it's the only tool that we have that allows us to collaborate in many different meetings all at the same time, which is very advantageous for me. Maybe for other team too and more importantly, the product has now allowed to remove the background noise, which makes it even nicer, especially during covid right now when people are back to the office, still nice, you see, you don't hear side conversations. And with the new features that got pushed out recently, allows them to summarize the meeting, summarize the meeting, and yeah, it's nice I think.

Pros and Cons

Pros

It allows you to join multiple meetings, only allows you an even audio. So 1, 2, 3 meetings you can join with three different audios and you can mute, unmute individually. And each application takes care of your microphone. Unlike other application, I will not say which one. It doesn't allow you to mute or unmute one meeting at a time once you unmute unmutes everything, once you mute, mutes everything, which is very annoying.

Cons

I wish it will gave you some bandwidth requirement, if you will, and it should auto adjust your AMR bit rate for voice if your bandwidth is lacking. And it should not allow you to turn on video if the bandwidth is not enough because right now, even if you don't have bandwidth, it allows you to turn on video. I think there should be a prompt that if your bandwidth is not enough, video should not be allowed.

Return on Investment

It has a very positive impact. Even more so now because of the partners that we have are also using WebEx and the integration of WebEx to Outlook, it's a lot smoother.

Key Insights

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Would you buy Webex App again?

Yes

Likelihood to Recommend

I cannot think of anything that is not appropriate. If you use it for corporate world, for office, it's very appropriate. Oh, one request that I have to make is I wish that there is a free version for individual to use as their own preferred choice of meeting other person from other parts of the country or the world.

Webex App Feature Ratings

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Webex App Review