WebEx Events is a great Event App
May 22, 2023

WebEx Events is a great Event App

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Events

We use WebEx Events for our National Conference that we host every 18 months. WebEx Events is our onsite app that participants use to see the schedule, hotel map, and connect with other attendees. We also frequently use the polling feature in our general sessions. It is also the tool that we use to store all documentation and resources for the conference so that attendees have ease of access both before and after the event.
  • WebEx Events is a very good experience for the user. It is intuitive and we rarely get onsite questions from attendees about where to find something in the app.
  • WebEx Events is also easy to use on the administrative side. Data loading has always been straightforward and seamless.
  • Networking is very important at our events, our attendees use WebEx Events as a tool to save contacts of those they meet and may want to follow-up with at a later date.
  • We have not yet been able to use the WebEx Events registration tool because our attendees sign up for breakout sessions prior to our event. We would like to see this capability added to the registration so that we would not have to import attendees from another system.
  • Sometimes it takes me a few tries to find the features I want to edit on the administrative side, there could be some improvements to navigation on the back-end.
  • WebEx Events allowed us to stop printing thick conference programs saving us both staff time in creation and $ for printing. Not to mention saving a few trees.
  • Our attendees are better able to connect with each other at our event when they have contact information at their fingertips.
WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very satisfied with our experience with WebEx Events.

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner.

Webex Events (formerly Socio) Feature Ratings

Not Rated
Registration, RSVP, and ticketing
Not Rated
Email marketing
Not Rated
Livestreaming
Not Rated
Audience engagement
Not Rated
Event recording
Not Rated
Virtual booths
Not Rated
Networking
Not Rated
Event analytics
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Attendee list export
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
Not Rated
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10