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Easy to use event platform
May 14, 2022

Easy to use event platform

Andrew Brandt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Events (formerly Socio)

We utilized it in February 2021 as we pivoted from doing regional in-person conferences to one national virtual conference. We used it as an event platform for that conference and utilized its features to try and replicate most of the aspects of our in-person conference experience. Going into our next conference cycle we utilized it to create the mobile apps for our in-person conferences as well as continue to use it as the platform for a virtual events.
  • It has quite a few optional and customizable features that can be utilized.
  • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
  • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
  • There are some features we did not want to use that we were not able to remove from taking space on the front page of the user apps.
  • During our first time using the platform there were some issues on their back end with the number of users we had joining our event. They owned the problem and we were compensated. Their back end has greatly improved since then and we used them the following year with no issues.
  • When using the most restrictive setting for user access, we did have some users have difficulty logging in. This was mostly user error, but there were some cases where it did not seem to be.
  • Ease of setup.
  • Diversity of features.
  • Price
  • Flexibility
  • Increased user satisfaction with mobile event apps.
  • Positive user engagements for virtual events.
  • "It's not just on Zoom."

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

No

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

It's a great platform for a virtual event as well as an easy way to create a phone app for an in-person or hybrid event. It's especially good if your event is not simply open to the public and you want to restrict access to the content to those who have paid/registered etc.