10/10
May 13, 2022

10/10

Sarah Kragness | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Events (formerly Socio)

I use Webex Events with several of my clients. Many of my clients are rare disease organizations and Webex has so many accessibility options along with a crazy amount of customizations. All Icons, colors, etc. are customizable which is great and makes these rare disease communities feel more connected to the event. For instance, I work with an organization that has a large deaf and blind community. For the icons, we changed the announcements icon to an ear with a hearing aid. For the attendee's icon, we switched it to a person with a cane, a person with a guide dog, and a person. This is truly the best platform I have found so far (and I have looked at many).

Pros

  • Accessibility
  • Customization
  • Live Streaming

Cons

  • Event Game (gamification)
  • Live streaming
  • Customization
  • Sponsors
  • Helped reach a broader audience.
  • With Covid, more people were able to see the conference if they weren't able to attend in person.
  • Sponsors are able to more clearly see their impact (for better or worse).

Do you think Webex Events (formerly Socio) delivers good value for the price?

Yes

Are you happy with Webex Events (formerly Socio)'s feature set?

Yes

Did Webex Events (formerly Socio) live up to sales and marketing promises?

Yes

Did implementation of Webex Events (formerly Socio) go as expected?

Yes

Would you buy Webex Events (formerly Socio) again?

Yes

Honestly, Webex Events is great for any scenario. The only scenario it wouldn't be useful is if it's just an in-person event and not hybrid or virtual. There are so many great features on this event platform. I highly recommend it.

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