WebEx Webinars Review
June 11, 2024

WebEx Webinars Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Webinars

Getting everybody on the same page using disparate devices, mobile web, people who can't necessarily even use a microphone because of where they work. Basically just a platform that will allow people with different environments where they're connecting from to either type in or join the conversation very easily. It really needs to fit a lot of different roles, so some people are not technical, so basically everybody who needs access to that platform so that we get the broadest audience possible.

Pros

  • I think it was very easy to join the conference. I think it's very intuitive. The connection quality was very good. I rarely had a bad connection. Usually it's when I have a very spotty internet, good capacity to lots of people get on.

Cons

  • I think I've run into issues where it needed to update the app right as I was connecting and that was delayed me a little bit. I think that's all that really comes to mind right now. Otherwise it's been a good experience.
  • It's reliable and people don't want to mess with the, they don't want to have to deal with the hassle. There's communications issues or webinar when they're trying to get a message across, so that is one less thing to worry about and it's just a reliable platform.
I think it's more reliable, honestly. I've had a lot of issues with GoTo. People complain about it a lot. They have gotomeeting, they have GoToWebinar, so they probably roughly align with the WebEx. But to me they're not. I've had fewer issues within the actual webinar with the WebEx version than the GoTo.

Do you think Webex Webinars delivers good value for the price?

Not sure

Are you happy with Webex Webinars's feature set?

Yes

Did Webex Webinars live up to sales and marketing promises?

Yes

Did implementation of Webex Webinars go as expected?

Yes

Would you buy Webex Webinars again?

Yes

I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.

Webex Webinars Feature Ratings

Audience polling
Not Rated
Q&A
Not Rated
Dashboards
Not Rated
Data exportability
Not Rated
High quality audio
Not Rated
Mobile support
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Calendar integration
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Event registration
Not Rated

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