It's easy for your antivirus to be agile if it is lightweight!
November 01, 2019

It's easy for your antivirus to be agile if it is lightweight!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webroot Business Endpoint Protection

Webroot Business Endpoint Protection is used across our entire organization. We use it on a mix of PCs, Servers, and Macs. It is one of the security tools we use in our organization. It protects our machines from viruses and malware. It has proven reliable, easy to install and administer and does not consume as much memory as other products.

Pros

  • Admin console.
  • Lightweight client.
  • Deployment.
  • Monitoring statuses.
  • Conducting remote scans/cleaning.

Cons

  • Has a tendency to randomly duplicate machine names.
  • Once added, machines cannot be deleted, even if they are deactivated and never had a virus incident.
  • Policy management could be improved, it's not intuitive enough how to create/edit them.
  • Reasonable cost for our business - About $2000 for 100+ machines per year.
  • Eliminated the need to run an on-premise management server; cost reduction to maintain hardware/operating system license on the console server.
  • Reduced tech support time spent on relaunching heavier AV clients that stopped working.
  • Reduced lagging PC speed for end-users associated with heavier AV clients.
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.

Do you think Webroot Antivirus delivers good value for the price?

Yes

Are you happy with Webroot Antivirus's feature set?

Yes

Did Webroot Antivirus live up to sales and marketing promises?

Yes

Did implementation of Webroot Antivirus go as expected?

Yes

Would you buy Webroot Antivirus again?

Yes

Webroot is very well suited for being resource-efficient on Windows machines. It is seamless to the end-users as it runs reliably. Even when we set off a remote scan/clean of a machine, the user never realizes this and is not affected by that procedure. On the other hand, it should not be solely relied on in the ever-increasing threat landscape. Add at least another solution. One solution cannot catch everything, unfortunately.

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