Webroot works
September 14, 2023

Webroot works

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Reseller

Software Version

Webroot Business Endpoint Protection + MDR

Overall Satisfaction with Webroot Endpoint Protection

We deploy the antivirus app to all of our client workstations and servers at various locations. We handle billing our clients for the software as a reseller for it. We check for alerts from the software and address them. We update the antivirus rules to allow apps through as needed.

Pros

  • Easy install process
  • Automatic updates
  • Nice web interface

Cons

  • Uninstall is not easy
  • Install on Mac could be easier
  • Support is not the best
  • Better then other antivirus solutions we have used in the past
  • Not as powerful as others on the market
  • Nice interface
It is a pretty good software overall for most home users or most small businesses out there but most if not all of the medium to large businesses out there will need something more powerful. Lacks some of the advanced features the some of the more powerful apps offer these days.

Do you think Webroot Endpoint Protection delivers good value for the price?

Yes

Are you happy with Webroot Endpoint Protection's feature set?

Yes

Did Webroot Endpoint Protection live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webroot Endpoint Protection go as expected?

Yes

Would you buy Webroot Endpoint Protection again?

Yes

The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.

Webroot Endpoint Protection Feature Ratings

Endpoint Security
6.0
Anti-Exploit Technology
Not Rated
Endpoint Detection and Response (EDR)
Not Rated
Centralized Management
6
Hybrid Deployment Support
Not Rated
Infection Remediation
6
Vulnerability Management
6
Malware Detection
6

Comments

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