Review: Webroot
June 07, 2018

Review: Webroot

Chris Hecox | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webroot SecureAnywhere

Webroot was used to help filter search results and other online activity to promote internet safety and prevent malicious issues from improper online security. Webroot was used on all company computers and monitored by our external IT department.
  • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
  • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
  • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
  • Webroot seems a heavy step in the way of keeping Apple computers safe. There are potential security issues when working with Macs, but as always, careful internet use should result in no problems. I do recognize that most people are unfortunately unaware of how to avoid malicious threats online, but careful training can avoid needing many features provided by something like Webroot.
  • Webroot extensions on internet browsers would slow down searches on Google and other sites by about 50% or more. It's fairly negligible, as you can learn patience with the software, but it does add time to your work. When you are doing a lot of searching online, I don't think it's outrageous to say Webroot makes things annoying and frustrating. Especially when accessing sites Webroot believes to be harmful when they are totally fine to access.
  • The biggest issue with Webroot is its interaction with video editing software. We had a few instances where its backend processes would interact with some of our third-party plugins, resulting in non-functioning applications and other issues. This is a very specific issue, which I realize, but it was a huge detriment to the team.
  • It cost us time on projects (see above).
  • I'm unaware of the cost associated with Webroot, but it did cost money to use and process with the external IT department.
Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you.
If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.