WhatsApp Business, Speed and Practicality
November 06, 2020
WhatsApp Business, Speed and Practicality
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with WhatsApp Business
I had the opportunity to install and configure WhatsApp Business in a school to facilitate interaction between parents, students, teachers, and the school's administration. Specific groups were created, one for each class, according to the level of education, which facilitated the availability of virtual teaching
material as well as the monitoring of printed material. It was one of the first tools we applied in this moment of social distancing.
material as well as the monitoring of printed material. It was one of the first tools we applied in this moment of social distancing.
- Some unique characteristics, hardly found in similar tools, are speed and practicality, which enable a more humanized and rapid service for the client.
- Another fundamental point is the mobility of communication, especially in the case of home-office work. Communication between employees, clients, and managers is almost instantaneous.
- The possibility of adding important information, such as an address, website, email, working hours, and the segment of activity is necessary for companies to offer an increasingly professional service.
- As a suggestion, it would be good to pay better attention to the quality of the links, especially when made on video.
- If there is no waiting at the time of using the application, it is very likely that you have the opposite effect: instead of engaging your client, you end up pushing them away.
- Better visibility of the company allowed a greater optimization in the engagement of customers.
- Better interaction with the customer allowed the maximization of results in the company.
Do you think WhatsApp Business delivers good value for the price?
Yes
Are you happy with WhatsApp Business's feature set?
Yes
Did WhatsApp Business live up to sales and marketing promises?
Yes
Did implementation of WhatsApp Business go as expected?
Yes
Would you buy WhatsApp Business again?
Yes