Improves user engagement and satisfaction with just a couple of glitches.

I just finished participating in the [...] International Convention in Brisbane, Australia, using the Whova app to attend virtually. This is the second [...] International Convention to use the Whova app. In 2022 I attended the convention in Hamburg, Germany. I became familiar with the app at that convention. The app allows you to set up your profile with various levels of privacy. The ability to connect to other attendees is a particular strong point of this app. Another is the ability to query the organizers. During the most recent convention occurring in Australia, the app allowed me to see events in my local time. I was able to sign into meetings and presentations either through the mobile app or on my laptop. Chat and questions were available to be used during those presentations. I was impressed with my ability to participate in this convention, even though I was attending virtually. A problem with the app was that it wasn't clearly stated that there would not be a "button" to click to enter a meeting until the actual meeting time. A statement to this fact would have been helpful. Having the button visible but not "active" would have been better. A second problem with this issue was the need to refresh the app to make the button finally appear.