Best Recording Tool
January 23, 2023

Best Recording Tool

Rutvik Mahendru | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wingman

It records the call and sends me automated minutes of the call on slack, so integration and recording are great!!!

We do daily client onboarding and consulting calls so it needs to be recorded and Wingman helps us with that, you can also trim the recording before sending it for your engineering team and attach on tickets


  • Integration
  • Snippets
  • Recording


  • Video lagging
  • Ease of Use
  • Expensive
  • simplified coaching of new reps
  • Recording of the Calls
  • Sales
No, we just bought wingman, no other products its the best; the leadership team looked at it last year and since then our life is being easy and I am in Customer Success, so I don't have that knowledge about that as we do not need training cards but will try real time insights but need to have a strong AI for it other wise the app is perfectly fine, but for our sales team it is useful

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I take an average of 5 calls daily and train my juniors and give sessions, so the call must be recorded and you can create playbooks in Wingman as well.In my experience,the annoying part is when you watch the recording it hangs for 10 sec in the start and I reported it a long time back still it happens only this issue is there!


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