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Calendly

Calendly

Starting at $10 per month per seat
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Overview

What is Calendly?

Calendly is appointment scheduling software from the company of the same name in Atlanta, Georgia. Calendly is available via a free plan that allows users to book unlimited 1:1 appointments. Paid plans, starting at $8 per month enable meetings with…

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Recent Reviews

TrustRadius Insights

Calendly is a scheduling tool that simplifies the process of setting up appointments and meetings. Users find that Calendly makes booking …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud

Standard

$10.00

Cloud
per month per seat

Teams

$16.00

Cloud
per month per seat

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://calendly.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per seat
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Product Demos

HOW TO SETUP ROUTING FORMS IN CALENDLY

YouTube

Calendly Tutorial 2019 - Making (Sales) Appointments the easy way

YouTube

How to use Calendly (Free Tool): Integrate with Zoom (2021) #calendlytutorial

YouTube

CalendarApp Demo (Calendly Clone) - Built with React, NodeJS and MongoDB

YouTube

Calendly Demo Review - Advanced Level PREVIEW by Bizversity.com

YouTube

Calendly Demo Review - Beginners Guide PREVIEW by Bizversity.com

YouTube
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Product Details

What is Calendly?

Calendly is a hub for scheduling meetings, designed to eliminate the hassle of back-and-forth emails. Boasting users among more than 50,000 companies and 10 million people around the world, Calendly now offers extended capabilities for teams with additional collaboration functionality, administration controls, and enterprise-grade security and compliance.

Calendly Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Calendly is appointment scheduling software from the company of the same name in Atlanta, Georgia. Calendly is available via a free plan that allows users to book unlimited 1:1 appointments. Paid plans, starting at $8 per month enable meetings with multiple invitees, a customizable appointment page, and more advanced integrations than those available on the free plan. The Pro plan includes appointment reminders, and follow up workflows. Calendly's more recently launched enterprise plan (launched 2021) includes more advanced security features and live business support.

Calendly starts at $10.

Chili Piper, Doodle, and Acuity Scheduling, a Squarespace company are common alternatives for Calendly.

Reviewers rate Support Rating highest, with a score of 8.7.

The most common users of Calendly are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(543)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Calendly is a scheduling tool that simplifies the process of setting up appointments and meetings. Users find that Calendly makes booking appointments much easier and reduces the back-and-forth communication. With its simple and clean interface, Calendly solves the problem of scheduling consultations by providing a hassle-free experience for both users and clients. It frees up time for sales and marketing reps to focus on important tasks, automates marketing processes, and accomplishes tasks with just one click. Users appreciate that Calendly can be easily synced with Google calendar, automatically updating their schedule. This allows them to set up meetings passively and schedule times that are convenient for contacts.

Calendly is used in various scenarios, such as onboarding meetings with new customers, one-off trainings with current customers, scheduling interviews, matching applicant schedules with interviewers, and booking sales calls. It is also utilized by businesses for client calls and meeting requests. The ability to integrate with Google calendar, send reminders automatically, and customize each client session makes Calendly a preferred choice among freelance consultants. Nonprofit organizations benefit from Calendly as it reduces the need for sending back-and-forth emails when scheduling meetings. Additionally, individuals rely on Calendly to book lunch or coffee meetings effortlessly without multiple emails to find a mutually available time slot.

Calendly is widely used by Customer Experience and User Experience teams for coordinating interviews and user testing, eliminating the outdated method of manually suggesting available times. Employees across departments use Calendly to organize meeting dates, prevent overlapping in schedules, receive calendar reminders, and invite external participants from outsourced companies. Moreover, recruiters leverage Calendly to streamline the interview scheduling process for candidates. The integration with video conferencing tools like Zoom and Webex has received positive feedback from prospects and clients.

While some users have found challenges in integrating Calendly with Microsoft Office or Outlook, overall it is considered a helpful product. The free version is recommended for basic needs, and the premium features cater to those requiring advanced functionalities. Calendly's efficiency in automating scheduling, reducing backend work for appointment setters, and streamlining webinar and consulting session scheduling has made it a go-to tool for many organizations. Its ability to seamlessly set up meetings and eliminate extensive booking conversations, especially for global clients, has been highly appreciated by users.

User-Friendly Interface: Calendly is praised for its user-friendly and intuitive interface. Users appreciate the clean and simple design, making it easy to navigate and customize. The visual interface for clients is described as clutter-free and straightforward, allowing them to see available days and times without any confusion.

Customization Options: Calendly offers a wide range of customization options that users find valuable. They can easily set up appointment lengths, names, criteria, and mandatory questions according to their preferences. This allows users to gather relevant information for sales calls and streamline the scheduling process.

Integration with Google Calendar: Calendly's integration with Google Calendar, Outlook, and iCal is highly valued by users. It provides real-time updates, avoids scheduling conflicts, and seamlessly adds confirmed appointments to users' calendars.

Limited customization options: Users mentioned frustration with the lack of customization and branding options in Calendly. Some users expressed the desire to upload brand logos, assets, and use brand color codes in their profile settings.

Inability to sync with multiple calendars: The inability of Calendly to sync with more than one calendar at a time was mentioned as inconvenient for users who keep different calendars or use different calendar platforms.

Lack of flexibility in scheduling: Users found the hourly and half-hourly session-based scheduling limitation problematic, as they desired the ability to schedule in 15-minute increments even with existing bookings in adjacent time slots.

Users highly recommend Calendly for its effectiveness in scheduling meetings and its suitability for their company needs. They greatly appreciate the value they receive for the cost paid. Additionally, they advise considering alternative solutions if reminders or requesting specific information during a demo booking are necessary. These user recommendations provide valuable insights into the strengths and limitations of Calendly as a scheduling tool, making it an excellent option for simplifying meeting scheduling and meeting basic requirements.

Attribute Ratings

Reviews

(1-25 of 76)
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Brianne Varela | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Calendly to allow college students to schedule appointments with on-campus resources like Student Success Coaching and peer tutoring. Calendly allows students to schedule appointments without ever speaking to another human (something they truly appreciate!), provides workflows to send automated reminders and follow-ups, and has an interface that students find both appealing and easy to use.
  • Calendly provides availability in a clean, simple, visually appealing way.
  • Calendly offers the option to use workflows to send automated reminders and follow-ups to users.
  • Calendly provides excellent customer service and interaction.
  • Adding more images and branding to our scheduling pages would be great.
  • More group scheduling options like polls, or allowing one person to reserve a group appointment and share that appointment's link with other potential group members.
Calendly is well suited for the needs of myself and my colleagues. We need options to allow students to schedule with us and then inevitably reschedule when they realize they have double-booked themselves. Calendly does just that. Assessment of the usage of university resources is necessary and Calendly's analytics provide us with the raw data we need to perform such assessments.
December 18, 2023

Calendly Saves the Day!

Asiya Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We needed a way to automate scheduling meetings so our staff could use their time to service clients. When we first signed up for Calendly it was a bit of a learning curve however, we are on a good footing now.
The way we use it today is we have segmented our regions (East, Central, West) and each region has an associate from my team who manages the registration, integrations and is the main point of contact. Every user sets up their own Calendly account thru our license and manages it on their own.
  • "Set it and forget it" is something we say often at my company because Calendly events usually can be set up on the first go and does not need to be looked at again. So the ease of being able to just pick a link to share with clients is awesome. We don't have to continuously select dates/times we're free. Calendar integrations with Calendly take care of that for you.
  • Workflows are my absolute favourite because of the possibilities. If you're creative you can use them beyond its intended use. For example, we use the Thank You workflow as a digital business card.
  • I could talk about the product all day long but I think it's also important to note the people behind the product. In this day and age where robots and AI are gaining momentum, having human contact is important and valued. Not just that, but quality customer service where they go above and beyond to meet your needs as well as showing their appreciation to you for being their customer. The relationships I've built with the Calendly staff is like a 3rd family - they truly do care!
  • After a meeting is booked, having the ability to change the location without canceling the entire booking.
  • Being able to offer 2 different locked in locations for certain time periods of the day within the same event. So you're not having to create 2 events for the same thing, only different locations.
  • Giving users permission to create their own routing forms. We run an independent business model where our users like to have control over their subscriptions.
The finance industry is always busy - the advisors and their teams should not be spending their time going back and forth deciding when a meeting would be appropriate. Having your Calendly link in your signature or on your website allows your clients or prospects to select the date and time that works best for them. All the advisor has to do is show up. This is by far the best feature - the ease of access and peace of mind.
It would be less appropriate if someone reaches out with their specific date and times and you still pass on your Calendly link. At our organization it's best practices at that point to schedule on their behalf.
Georgie-Ann Getton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Calenldy is a huge convenience for us and we use it to book client consultations, check-ins, and updates. It makes it so easy to schedule calls, edit meetings, and even cross-reference other people's calendars when booking with them. Before Calendly the emailing back and forth, connecting links, and merging my calendars were so stressful to manage.
  • Ease of Use
  • Calendar Connections
  • Integrations
  • New feature communications
Calendly is great if you have more than 1 calendar and you expect a lot of meetings to come in. If you only have 1 calendar and limited meetings it may not be a good fit because you won't get the full value out of the tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
What a wonderful way to organise dates :) I work with clients globally and meetings are my all day business! I use Calendly to set up meetings and there's never a day I have to build booking related conversation with my clients, Calendly does it for me seamlessly! Love the fact that the team never fails to grow better in functionality.
  • Meeting reminders are set using workflows.
  • Ability to set up different meeting slots using the "Event" feature.
  • Possibility to work with multiple time zones.
  • Features that support pre-meeting notes/pointers.
  • I love the UI, but it will be definitely great if colors can change a bit.
  • Workflows are game changers, but having an automated system to send post-call notes as per different scenarios will be helpful.
  • Call confirmations can be indicated in a much brighter and visible way.
I cannot think of any application/software that will be as productive as Calendly! It does not only solve my current problem, but also ensures to bring more features and additional productive ways to make my work easier. It's commendable that the team has Calendly collective and this forum helps us stay connected to new features, discussions and ideas.
Score 10 out of 10
Vetted Review
Verified User
We use Calendly to coordinate internal meetings, sales calls, customer interviews, hiring interviews, and for customer support.
  • Scheduling- schedule meetings directly on your calendar. No more "does that time work for you?"
  • Communication/Reminders- automate scheduling reminders for participants to improve attendance rates
  • Availability- Update availability easily for holidays, vacations, etc.
  • Tracking people who reschedule frequently (CRM type tracking)
Highly recommend for anyone who is needing to schedule meetings, calls, events, etc.

It makes things streamlined when there are a lot of moving pieces.

Less appropriate is for maybe for people who don't have scheduling needs, however I don't think people who don't have these needs would be looking for a platform to assist.
Brian Krause | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Ease of scheduling and creating meeting polls

It helps with getting people connected easily without going back and forth.

Also, it's helpful for where someone can see your availability and set up a meeting without needing to contact the user.
  • Calendar integration
  • Ease of use
  • Differentiated services
  • Multiple functionality of different events (merging two event types into one)
It is useful for people to find a quick meeting time with you and can book you without needing to reach out to you.
Elizabeth Felt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Calendly at my organization for scheduling at our podcast studio as well as for a volunteer/entrepreneur matchmaking service that we operate. Calendly was chosen as a solution because it is easy to use and saves a lot of time/energy/hassle by allowing people to instantly book instead of emailing back-and-forth, which had become a challenge as we tried to connect more and more people.
  • Easy to build workflows
  • Easy scheduling
  • Useful extensions (Chrome, Outlook, LinkedIn)
  • Customizable
  • Can make/set companywide events / rules /permissions
  • Cannot have custom workflows on organization-wide events
  • Mobile app extremely limited compared to desktop
Calendly is a great solution for anyone who keeps their calendar up to date and wants to let people quickly/easily schedule time with them. It's also super useful for teams where there is a lot of either external meeting scheduling or scheduling with 1 external person meeting with large groups of people at an org where one shared calendar makes things easier. On the other hand, if you do not keep your calendar up to date, you'll quickly find Calendly conflicts popping up on your schedule, and it could be a hassle to have to constantly edit/reschedule!
Score 10 out of 10
Vetted Review
Verified User
I use Calendly to book connection calls (30 minutes or less), to decide on the best times for meetings (using Meeting Polls), and to provide astrology readings for clients (75-90 minutes). I also provide my Calendly booking link in my e-mail signature to decrease needless back-and-forth. I allow anyone to book a call that works best for them by clicking the booking link in my e-mail signature below. My colleagues and connections are always blown away by the efficiency!
  • Customer service (quick response times + competent representatives)
  • Active listening to their current clients
  • Intuitive interface
  • Easy automated e-mail creation
  • Updating my Availability on the master calendar. That particular backend interface is not easy to navigate.
  • Adding a “gift card” or “coupon code” field to the payment options would be so much more convenient
Calendly is excellent for a single-person operation like mine. I can also see that it has robust possibilities for expansion for organizations for hundreds of employees as well. I have referred Calendly to all of my small business owner friends for years.

Calendly is probably not ideal for a more elderly user since the backend is not the most user-friendly. However, those with companies who have 5 or more of employees that grew up with online technologies will thrive just fine.
Jennifer Remnet | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Calendly has been a great addition for my practice. I'm able to let prospective clients book a consultation call with me without my having to fumble with a calendar to find a date and time that works for the both of us. I get an email notification once a time slot has been selected which allows me to plan my work day accordingly.
  • Integrates with Google Calendar
  • Offers different types of meetings to be booked
  • Offers a free version to get started an familiarize yourself with the program and settings.
  • I'd like the option to have a separate landing page for paid consultations, so clients can choose the length of time/amount they'd like to spend.
Calendly has been an excellent addition to my tech stack. I love having the capability to sync with various Google Calendars so that my other appointments don't conflict with any new appointments being made through Calendly. I'm also able to integrate with Stripe to collect money up front for my paid trainings and consultations. Then I know a client is committed to the appointment and have less cancellations when they have paid for my time up front.
Michael Sicheri | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Customer support is 100% via email, which is ok, but very annoying. No matter how big the issue, it is 100% via email. This is true with the paid or the free version. They will ask the same scripted questions and send the same scripted "self-help" messages regardless of what you type. It is a good product, it is very helpful and will make your life easier. It, however, doesn't work great with Microsoft Office/Outlook. If you choose to use this service, unless you need the features that come with the paid version, I recommend getting the free version.
If you are not very tech-oriented, try to find another solution due to the fact that all customer support is via email. If you can't figure it out based upon the email you sent and the one they sent you, then it is your issue. Also, it takes forever to get a response. My syncing issue has been going on for over 4 months.
Sierra Schubach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Calendly for our business to book demo appointments for our sales and marketing team. It allows potential customers to schedule meetings without having to have a representative available. It frees up time for our reps to be working on what's really important!
  • Customized schedule blocking for seamless appointments
  • Integrating with multiple platforms
  • Extremely user friendly
  • I wish it would stay signed in
Calendly is perfect for anyone scheduling appointments. We use this for sales appointments, but I see it fitting very well for service industries such as massage, hair, and even coaching. Calendly integrates with any and all calendars and gives you the freedom to set your schedule and let your clients pick their times. You can set up custom meeting times, names, descriptions etc. The range of possibilities is very wide and is extremely user-friendly.
June 10, 2021

Calendly Review

Dennis Normile | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My company has myself, a full time employee and two part time employees. I am the Calendly user and it is no hyperbole to say that I am not sure if I could be in business without it. Like many new business owners, I also have a work from home job. To accomplish my goals as both an excellent employee and a growing business owner, time management is crucial. Calendly allows me to integrate the employer's schedule, and FIVE of my own calendars seamlessly while letting customers of my employer or my own company have de-conflicted access to my schedule. I don't know how anyone that has appointments as a large part of their work could be efficient without Calendly.
  • Easy to Use, I am an idiot and was able to ingest all my calendar information.
  • Meshes multiple calendars easily. For folks with very complex available concerns this is crucial.
  • There needs to be more depth for situations where you have to sync your own Calendly to an employer's Calendly.
  • Multi User scheduling seems less intuitive than I was hoping for.
I STRONGLY recommend Calendly for anyone in the financial services, tech support, or sales. You've got to minimize the phone tag and frustration of clients calling you while you're on the phone or vice versa. Locking folks into appointment times that are easy for them to choose, have integrated Zoom functions and calendar reminders means both you and the client are prepared for the meeting. Before Calendly I would spend a horrific amount of time trying to call back unavailable people. Now I can process over 50% more clients with less stress.
Brian Thomas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Calendly personally to allow students and others to easily plan meetings with me. It solves the main problem of having to go back and forth to find a time that works with both parties schedules. Really easy to use for both of us and allows for automatically setting up a Zoom meeting.
  • Easy to use
  • Automatically creates a Zoom meeting
  • Free version is robust
  • Basic version has limitations
Calendly is perfect for allowing a student or other party to set up a meeting with me. It saves time and effort for both parties. It is flexible and will automatically create a Zoom meeting. I feel it is less appropriate when setting meetings with certain people when I don't want an impersonal interaction (when it needs to feel more personal).
Score 9 out of 10
Vetted Review
Verified User
Calendly is currently being used by our entire nonprofit organization. It reduces the need to send back and forth emails for scheduling meetings (and boy do we have a lot of meetings!). The platform also saves time for the company by integrating with G Suite and other extensions. Overall, Calendly is very easy to use.
  • Calendly prevents the back and forth email scheduling shenanigans.
  • It reduces the need for special assistants / schedulers in the office.
  • The platform integrates well with G Suite and other extensions.
  • Calendly is not mobile friendly.
  • Calendly should be able to integrate with more extensions.
  • Calendly doesn't have a training guide or support page.
If you have a lot of meetings, interviews, or virtual calls to schedule in your day to day work streams, especially on a weekly basis, then Calendly is right for you. During the COVID-19 global pandemic, it saves many of us time and stress when landing these Zoom calls and other digital meetings.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ever since we have been introduced to Calendly, it has been a game-changer for us. I used to have to go back and forth with prospects and clients on finding a date/time that works best with them and then compare this to my boss's calendar. Sometimes if I would offer a date and the prospect/client took a couple of days to respond back, the date would be unavailable and I would have to start over again. Calendly eliminates this completely as it is integrated with my boss's calendar and the prospect/client can choose from the availability offered on the site. It is used across our whole organization and we will continue to use it.
  • Prospect scheduling.
  • Client scheduling.
  • Integrated with outlook.
  • Different logins for assistants.
  • Connect with multiple calendars.
Calendly is well suited for people who are trying to schedule a meeting with a client or prospect and do not want to go back and forth on emails to find a date and time that works for all parties. It is also great for internal meetings on choosing a date and time that works for employees.
Joshua Freedman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Many of our team members use Calendly to simplify scheduling and make it easier for people to connect with us. In the past, I found I'd go back and forth many times to book a time... and Calendly has made that much easier! There are some downsides - the biggest issue is that you need to be disciplined about keeping your calendar, which I've found helps me. E.g., now I go through my calendar and time-block spaces so no one can slip in an appointment :)
  • Sales. Easy for people to book so less back and forth.
  • Managed access. Easy for me to offer people the "right kind" of slot - I have like 5 hidden event-types I share only with certain people so they can access different availability.
  • Collaborative events! Some of us frequently meet in pairs or groups, e.g., one of our regional leaders and I have a shared link we can send out to people to find a time that works for all of us. LOVE this.
  • I mentioned collaborative events. You can only set this up for people who are all users inside your account. So even if I have a partner who uses Calendly under his own company account, I don't think I can make a shared event with him.
  • Also mentioned already, this isn't a con of the product but a user issue: If you make openings, people will book. So you HAVE TO be disciplined and get everything on your calendar or someone will slip in a booking when you were planning to go to lunch, etc.
I recommend this all the time. I wish I got a commission. I know this sounds super-nerdy but I love this tool... obviously if you don't schedule many meetings, it's not gonna help you... but, if you're a coach (me), or in sales, or someone who does a lot of networking (me) then Calendly is for you.

Coaches etc: I've not tried functions like paid appointments, but in theory you can set up for people to pay when they book.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Everyone in the company used Calendly. We tried a few scheduling tools but Calendly was hands down the best. It was the easiest and most effective. I feel like my number of meetings increased when I was using Calendly. I would recommend this tool to anyone. It is the software I will be using if I own a company in the future.
  • Easy to use
  • Easy to customize
  • Can be pricey
  • Can have difficulty adjusting the timezones.
I have used Calendly in a handful of different ways. The most common use case for myself is through my emailing and prospecting tool. I reach out to a lot of people via email. Many people don't want to take the time to reply, so having a link in the email makes the scheduling process much easier. My number of meetings increased when I was utilizing Calendly.
McKay Salisbury | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Calendly mostly for sales, but also anytime I need to set up a phone call. If a company wants to talk to me about potentially becoming a client, I send them my link and they just book a call on my calendar. I also use it to set up interviews, calls with clients, and booking requests from our website.
  • Integration with my Calendar - Calendly automatically integrates with multiple Google Calendars very well. I've never had a mix up where someone booked a call and I was already busy with something else. As long as you keep your calendar updated, it'll be fine.
  • Easy link sharing - the web pages are easy to use, I haven't had anyone confused about the process. Also, the chrome extension makes it really easy to share my Calendly links.
  • Easy setup of events, reminders, and everything else that is needed - It's really quite easy to use, once you set it up once, it just always works!
  • Integration with Join.me - You can just put the Join.me link in the invites, but an actual integration with Join.me would be nice. They have integrations with GoToMeeting and Zoom, but I don't like those because client's have to download something to be able to join the meetings, Join.me only requires a browser.
Calendly is seriously so useful and easy, my only regret is not using it earlier.
April 27, 2021

Calendly Can Do It!

Renea Hanks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Calendly to solve scheduling for consultations. With its simple and clean interface, Calendly makes scheduling an appointment without frustration. It gets straight to the point for what the client came to do: Make an appointment.
Marketing automation for the next steps is the business problem it addresses for us. Instead of taking several steps to accomplish one thing, we are now able to do that in one click.
  • Sign up is super fast.
  • User Experience (UX) is incredible.
  • Embed Calendly within a website easily.
  • From sign up to actually using Calendly for an average user is 5 minutes or less.
  • If you have more than one company, you cannot use one account. This is the most difficult hurdle to me but still one I am willing to jump over considering all the benefits of Calendly.
  • Adding custom color ability on event types. Example: One of my companies doesn't use any of the color choices. I would like to be able to color code those to my brand.
  • Brand/Asset kit would be a wonderful addition. In profile settings, have a place to upload brand logo, assets, and brand color codes.
Calendly is well suited for companies that need to put a calendar in place that doesn't want to waste time on the details. They want to get to business.
Accelerating the sales process and lead generation are reasons I feel it is well suited. The simplicity of Calendly helps the brain to make better decisions because it is not distracted.
Calendly would not be well suited for entrepreneurs who have multiple companies. It would also not work well and tend to be confusing for holding company or any organization requiring multiple domain/extensions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At UPMC Calendly is being used to schedule physician, directors, supervisor meetings, one on one appointments, and company events being held. Calendly is used outside of my department but used frequently in my role specifically. The issue that the app addresses is planning events, meetings and any other event while knowing the all parties involved schedules. It resolves the issue of creating an event that conflicts with invited members schedules.
  • Calendly shows name of invited members and their schedules. This allows meetings to be made without having to go back and change times because of conflicting schedules.
  • It allows the invited member to view my schedule and choose a time that fits their availability. Members have an option to virtually choose a time slot without phone calls or any direct communication.
  • You can merge calendly with other calendars. This feature can serve as a reminder if you have a previous scheduled appointment on another calendar because calendly will now be aware.
  • I find it difficult to see how many people and who clicked the link to schedule an event but never actually confirmed and followed through.
  • Occasionally I have a 'glitchy' experience where the app runs extremely slow and occasionally will crash.
  • I find it difficult navigating through the settings. Settings appear to be hidden as sub-sections that are in the other preference page.
A scenario where Calendly is well suited is when you are a supervisor in a department and have month one on one meetings with you employees. Employees are able to access supervisor schedule and pick a time slot that they are able to meet.

A less appropriate scenario would be a company that does not utilize meetings, and events as much.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've used Calendly off and on for about 3 years. I most often use it to set up appointments with existing customers for product interviews. These interviews may include other members of my team. It is fairly difficult to try and arrange this manually - lots of back and forth with the customer. Calendly makes that super easy - I create a shared appointment calendar for anyone I want to include, and send the link to my customer. They can then pick any available appointment slots.
  • Great for setting up external meetings.
  • Particularly good if you have multiple people from your organization that you want to include.
  • Has all of the settings and configurations that you might need - I haven't run into a problem that I couldn't solve yet.
  • The user experience has always been it's downfall, particularly when you want to set up appointments with multiple people from your team. It just isn't intuitive.
Calendly is great when you want to book appointments with someone outside your organization. Once you set up your appointment slots, you can just hand out the link to anyone.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Calendly for a few different things. One was across the organization for getting the meetings scheduled for our Sales Team, and the other was to schedule interviews for our research project. We needed to collect interviews and make sure that we could send out the information ahead of it with notes.
  • Easy to schedule and organize.
  • User-friendly interface.
  • Easy to add notes and get questions answered.
  • Easier to integrate with Google Calendar.
  • More video conferencing capabilities.
  • Easier notes for follow up emails.
It works well across the board. Our Sales Team loves it because they can avoid the back and forth with a client on scheduling a meeting or a demo. It worked very well for scheduling 50 interviews over 2 weeks for the user research project.
Samantha Crawford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Calendly allows me to create calendars of availability for specific events for my business, and it automatically coordinates with my personal calendars to block off times I am already busy.
  • Easy to use.
  • I love that it automatically sync with my personal calendars to block off unavailable times.
  • Clients also love it.
  • More personalization options for colors and fonts.
  • Cant think of anything else.
It is great for scheduling meetings or events with clients without the need for the back-and-forth chitchat about availability. You just send them the link, and Calendly is always synced with all my personal calendars to auto block times off my calendar I already have something going on!
Ryan Berg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used it to schedule appointments with consulting clients and prospective clients.
  • Easy to schedule calls.
  • Syncs to Google calendar.
  • Clearly mark available times for meetings.
  • Native Gmail integration might be cool.
  • Their Chrome app was a bit clunky.
  • Expanding their functionality, but the simplicity is also one of their best selling points.
Works great for simple calendar management and scheduling needs, when synced with Google calendar or similar. Not really meant to be more than that, I don't think. Definitely more feature rich options if you're looking for a fully integrated CRM, etc.
Mandy Olson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Calendly is used heavily by our Customer Experience and User Experience teams to coordinate interviews and user testing with our members. Before Calendly, we were using the outdated method of "I have X, Y, Z available. Do any of these times work for you?" The trouble with that is by the time we heard back from our members, X and Z had already been booked and we'd have to start the whole process again.
  • Sending reminders on our behalf.
  • Syncing to our calendars so we do not have to try and keep things updated.
  • Allowing us to create unique and personalized invitations.
  • Allowing us to add a location to the invitation.
  • Users can change their date and time if they need to and we don't have to be involved with trying to set something new up.
  • It is very basic, which is great for users but it could look a bit more exciting.
Calendly works wonders for anyone that is trying to set up appointments with anyone out of their organization. It has really helped us to avoid a lot of back and forth with our members and we don't have to worry about sending reminders. Since we started using Calendly the number of no-shows has certainly decreased.
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