Calendly Reviews

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TrustRadius Top Rated for 2019

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Reviews (1-25 of 33)

Jose F. Gomez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Calendly across a few different teams to help people share their calendar availability so that anyone can book a time to talk to them. It's especially useful for our Sales and Marketing people because they get to know so many people that it's difficult to keep track of names/emails and Calendly simplifies this by providing a unique and easy to remember URL that people can share or put in business cards to enable appointment bookings.
  • Share calendar availability without exposing private events.
  • Keep people up to date with appointment booking updates.
  • People might feel unfamiliarized with using such an automated tool like this.
Calendly works very well with tech-savvy people who understand modern tools and aren't afraid to use them. Whenever I want someone to book some time to meet I can simply share my Calendly link and this way we can avoid an extra call to coordinate agendas.

It works especially well for people with busy agendas that usually struggle when they have to book time, even if it's 30 minutes.
Read Jose F. Gomez's full review
Wesley Jordan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We have an interview team of 15 users that video-screen roughly 20 applicants a week. Calendly is a great option for applicants to easily match-up their schedules with one of our interviewers. This is way more efficient than an endless chain of emails trying to match the right applicant with the right interviewer. Calendly just does it all for you!
  • Automatically integrates with our Gmail calendars and shows applicants possible slots they can schedule an interview.
  • Easily allows rescheduling.
  • Provides text message and email reminders before the interview starts.
  • Sometimes misreads/ignores all-day events and accidentally schedules events on days that should be blocked-off.
  • The event-assignment algorithm is sometimes unpredictable where it assigns several interviews to one person but none to the other even though their availability is the same.
It's great when you're dealing with a lot of different people and schedules that are internal and external from your organization. It's also great that you can arrange for both online and in-person meetings. It honestly replaces the need for a scheduling role in the office. It's probably less helpful if you're just looking for an internal meeting management system.
Read Wesley Jordan's full review
Dawn Rabinowitz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Calendly to schedule sessions with my clients. I can open an event and they can use Calendly to schedule a consultation for their session or to book a session during an event. It is easy to use, integrates with my Google calendar and sends reminders automatically. I like that I can ask questions about each client for their session specifically to prepare their customization requests.
  • Integration with other applications.
  • Reminders.
  • Rescheduling with ease.
  • If an event isn't scheduled with a buffer any changes the entire event has to be deleted and set up again.
  • Make it easier to get responses from questionnaires associated with an event.
For photographers who run events that require multiple sessions to be scheduled in one day, this application works very well. For a small shop operation, it automates the confirmations and keeps information in one place for easy access on a desktop or a mobile device for portable/mobile business operations. Love the Google Calendar integration but also the ability to copy and paste scheduling options into an email is really helpful/useful.
Read Dawn Rabinowitz's full review
Marcus Torres | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to give our clients an efficient and easy way to set up calls to connect with our CS team. Instead of going back and forth on possible meeting times, our reps can easy provide their availability and specific time slot offering for the client to book at their own convienence.
  • They have a great integration with Google Calendar.
  • They have tons of options to customize the type of meeting you can offer to clients.
  • They allow you to sync with other team members calendars to offer dual availability.
  • I think the UX could use a little bit of updating.
  • There really isn't much to improve, overall I have been extremely impressed during my time using the platform.
It's suited for reps that are focused on providing clients with efficient ways to set up time to connect. Especially for reps that use multiple platforms and have an extremely busy schedule that can vary from week to week.
Read Marcus Torres's full review
Samantha Crawford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Calendly allows me to create calendars of availability for specific events for my business, and it automatically coordinates with my personal calendars to block off times I am already busy.
  • Easy to use.
  • I love that it automatically sync with my personal calendars to block off unavailable times.
  • Clients also love it.
  • More personalization options for colors and fonts.
  • Cant think of anything else.
It is great for scheduling meetings or events with clients without the need for the back-and-forth chitchat about availability. You just send them the link, and Calendly is always synced with all my personal calendars to auto block times off my calendar I already have something going on!
Read Samantha Crawford's full review
Sohaib Ahmed Khattak - PCI QIR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Calendly is being used by our Development and Devops team to schedule delivering of patches and updates on the system. Being a user, I have found Calendly to be a really good tool that can support multiple options and slots as well. We use maybe 2 slots per day/ 20 days a month for the process and it works great for people to choose and opt for the option they like and get the updates scheduled.
  • Schedule calendar dates
  • Send out invites for selected dates
  • Works brilliantly with MS Office Suite
  • Editing an event
  • Creating sub-slot or options on a calendar
  • Separating of admin and user view could provide more clarity
Calendly fits as a tool for scheduling and it can be related to scheduling any process, not only IT related. It can work best with multiple calendars. You can hold meetings with it, and the meeting can be set up on an individual basis or recurring one as well. The best part is limiting the usage of selected slots and how the control is provided in the user's hands.
Read Sohaib Ahmed Khattak - PCI QIR's full review
Jillyn Dillon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We love Calendly! It's made scheduling meeting in our company so much easier and more efficient, and our clients really like being able to schedule (and reschedule) their meetings themselves. I have a paid account, but the rest of my team is using the free version.
  • Scheduling is simple and intuitive.
  • Customized reminders help clients and co-workers keep their appointments.
  • Reschedule link right in the invitation means clients and co-workers can reschedule their own appointments.
  • The ability to include buffer time before and after events helps avoid meeting overlap.
  • The ability to schedule two team members at the same time (paid accounts only) is awesome.
  • The Chrome extension allows for selection of specific/custom time slots.
  • There isn't a way to universally update availability — if you're working from a different timezone for a short period, every meeting type must be updated individually.
  • There doesn't seem to be a way to organize meeting types, so it can take a while to find the one you want.
  • There isn't a way for the person scheduling to select the length of time they need other than creating different meeting types.
Calendly is a great all-around scheduling app. It's really great if you need more than one team member to attend a certain meeting type because it can show only slots where both teammates are available. The free version is great if you only need one event type. If you use Zoom for meetings, Calendly can even assign a one-time meeting room for the meeting. Be aware that those meetings will not be saved in your Zoom account though.
Read Jillyn Dillon's full review
Rachel Green | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Calendly provides Dyknow with an easy and frictionless scheduling experience with those outside of our organization. It is used by our sales, marketing, and services teams. Calendly reduces the time-consuming back-and-forth between prospects, clients, external consultants, and vendors with our internal teams on getting meetings scheduled. Calendly allows the recipients to pick a convenient time that works best for them that live-syncs with our internal calendars ensuring we are available at the time they select.
  • Live-calendar syncing with our business calendars. We use outlook and have other technologies that constantly update and change our internal schedules. Calendly has NEVER messed up by syncing inaccurate times or failing to update. As you update your business calendar, Calendly will work seamlessly in the background to show available times to external people wanting to schedule meetings.
  • Calendly reduces the time it takes and the constant back-and-forth with external people to get meetings booked. Just shoot them your link and they pick the best available time listed on your calendar.
  • Calendly is set it and forget it. I manage all of our marketing technologies at Dyknow, and it is refreshing knowing that I don't have to go into Calendly unless I'm adding a new hire. You set it up and forget it, and it just works.
  • Integrations. We use Drift among other calendar booking technologies, and because we love Calendly so much we would like to solely use their platform for booking. However, due to the lack of integrations with marketing technologies we use we are unable to solely use Calendly.
  • Client marketing nurturing and product updates. Speaking of integrations, they have come out with some integrations over the past couple of years, but we weren't made well aware of it or the benefits the integrations provide. If they nurtured their customers more then we would be faster at optimizing the platform across all the possible marketing channels.
  • Calendly is an individual booking platform. I think it would be cool if Calendly came out with team features. So book a time with our "Sales Team" and show all available times for that team, giving external people more booking options.
Calendly is well-suited if you are looking to reduce the time it takes and back-and-forth friction between internal employees with external clients, prospects, consultants, and vendors on booking meetings with internal individuals. Calendly is not a group scheduling calendar. As previously mentioned, if you want someone to see an entire team's availability, Calendly is not the tool to use.
Read Rachel Green's full review
Andy Abramson | TrustRadius Reviewer
April 23, 2019

Scheduling Freedom

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Calendly to make it easy for outsiders to book meetings and schedule calls with us. As a company, we use it for all senior staff as it solves a big problem of getting outsiders to book appointments without going back and forth through email or phone calls. In the past, there was this steady back and forth, but Calendly gives everyone real-time access to the calendar, in their own time zone, and making an appointment is a breeze.
  • The interface is easy to use.
  • There's no need to read any setup instructions.
  • They now have a mobile app!!!!
  • They include location information in the setup with your calendar.
  • It integrates with Google Calendar.
  • Needs an SMS feature to notify when an appointment is made.
  • Needs a time zone calendaring function for international scheduling.
  • Meeting options should offer color coding.
It is great for people who don't have an assistant to manage their calendar, or who are tired of playing scheduling tag.

It is not good for people who like to "personally" schedule every appointment as once someone has your scheduling link anyone can book an appointment with you and it's on your calendar. For busy people, remote workers, or anyone who wants to make life easier for others, Calendly is for them.
Read Andy Abramson's full review
Namrata D | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I work with clients that are located in different countries and, therefore, different time zones. So, setting up meetings was always an issue. There were time zone related problems in addition to the usual back and forth of trying to find common available time. I installed Calendly off the recommendation of a colleague. And boy has it completely changed the way I schedule meetings. It's a great tool. I just send the link to whoever I want to set up a meeting with and it automatically shows them when I am free in their local time. And I get a notification when someone books a meeting with me in my local time. Plus, it integrates with my Outlook so I don't have to worry about meeting conflicts. It is an absolutely amazing software that I now recommend to anyone who needs a better way to set up meetings.
  • Makes it really simple to schedule meetings even between different time zones.
  • Integrates with Outlook.
  • Solves the problem of back and forth emails trying to find a common free time slot.
  • It is really easy to set up.
  • The basic version is free and contains the full functionality you would need.
  • Some integrations are divided between two paid tiers. I would like simplified pricing.
It is the perfect tool if you have been having issues with switching between time zones for meetings. It is also a great way to save a lot of time and email correspondence by simplifying how meetings can be set up. Plus it integrates with Outlook and syncs with your calendar. But, conversely, if you don't set up a lot of meetings or if you set up calls through your email client, I think you can get by without it.
Read Namrata D's full review
Brad Meinen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to schedule sales and consulting meetings for multiple business units in our organization. Currently, it is being utilized in two of our business units. I has helped us address the need to sync our scheduling software with Salesforce and GoToMeeting, as that is what we were using for our CRM and video conferencing solutions. It also had a complex enough teaming capability to pool availability and also prioritize consultants within that pool. Their customer service has been second to none, and they helped us get our pretty complex scheduling requirements up and running within a week. I highly recommend this software.
  • Customer Service. This is hands down, some of the most amazing customer service I have experienced. Fast, knowledgeable, and probably the best at understanding the problems that I have encountered.
  • They have a high level of scheduling ability and options with the ability to pool availability, create teams, and create different event types (group, individual, etc.). You can also prioritize consultant or sales reps by seniority or just have it assign by round robin.
  • Integration with other software has been exactly what we needed. We used Salesforce and GoToMeeting, and it integrates seamlessly with both! It helps to have a knowledgeable Salesforce Admin who knows how to work with flows to make more custom event types with custom fields.
  • Their customer-facing UI does not have much customization. You can embed widgets or a link to schedule very easily, but the UI of the widget cannot be edited other than the text and icon image.
  • To add custom fields to the scheduling page and import them into Salesforce, you need someone technical that has an understanding of Salesforce Flows to integrate correctly. Fortunately for me, the Calendly staff helped walk me through how to update the flows, and now I am that technical admin.
Calendly has been well suited for both sales and consulting for our company. I have not really encountered a scenario where it hasn't seemed appropriate to use them as they have helped remove every obstacle we have encountered. We do not have an extremely large staff, so we have not tested the software with hundreds of reps and consultants, so that is the only scenario when I cannot speak to its usefulness.
Read Brad Meinen's full review
Scott Entwistle | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I primarily use Calendly for my own personal scheduling for work. As a recruiter, a lot of my time is spent figuring out the best times to talk to a candidate to schedule an interview so Calendly greatly helps to cut that time down. Instead of going back and forth three or four times to figure out a time and then sending out a calendar invite, I just send out the Calendly link and the rest falls in place.
  • Calendly provides a lot of control over setting your event times and availability. Some other tools (mostly thinking about LinkedIn Scheduler) don't give you a lot of control over things like buffer time between meetings, maximum events per day, minimum scheduling notice and ability to customize questions on the booking page and things that display on your confirmation page.
  • By allowing us to create our own questions that are required to be answered, Calendly allows us to easily collect that info (i.e. phone number) and it includes that information in the invite that is sent out so it is easy to find.
  • Finding the button to share your link through their website is very easy and you can even customize your link so it's easy to remember.
  • They hide the calendar settings pretty deep on their website. Specifically, you have to go into each event type and then click 'advanced' just to get to the appropriate setting.
It's well suited for any situation where you need to schedule a phone call or a coffee meeting - specifically events that happen often and usually have the same length.

It's not that helpful for on-the-fly meetings of varying lengths because you won't necessarily have an event type set up in advance. Also, it can be perceived as a little bit lazy on your end so for very important clients or meetings it's probably best to avoid it.
Read Scott Entwistle's full review
Sarah Bandy | TrustRadius Reviewer
February 12, 2019

Calendly is Not All That

Score 2 out of 10
Vetted Review
Verified User
Review Source
I generally use Calendly in order to integrate calendars and process invitations with my team and with colleagues. I think I'm the one that uses it most often, but our Program Director also uses it to organize and invite folks to meetings. Originally, I signed up with Calendly to try out a new method for meetings and see how it worked.
  • Calendly has a satisfying and easy-to-use invite option in order to schedule meetings.
  • Scheduling becomes easier when all of your invitations come from one place.
  • The interface is simple and easy to use.
  • I'm still not sure it does scheduling any better than Google Calendar.
  • Calendly could use improvement on its pricing platform. I'm not sure the value is worth it.
  • It can be clumsy when trying to loop in new users.
Honestly, I'm really not totally sure that Calendly solves any problem that we have any better than the free Google Calendar does. More people use Google Calendar, so inherently when I accept invitations it goes into that initially anyway, and then is uploaded into Calendly. It might just be a sort of unnecessary third party [app].
Read Sarah Bandy's full review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Calendly to schedule appointments with current and potential coaching clients. It eliminates the back-and-forth "ping-pong" emails that I used to use when trying to set up times for meetings. Calendly gives real-time access to my calendar so clients can choose the date and time that works best for them when scheduling a meeting.
  • Gives clients real-time access to my calendar for scheduling appointments.
  • Allows me to set custom parameters for times I am available for meetings.
  • Gives the client "control" of when a meeting is scheduled.
  • The customer-facing interface could use some beautification, it is a bit vanilla.
  • The Google Chrome plugin allows setting up ad-hoc meetings, but you cannot edit those once the invitations are issued.
  • This works great for one-to-one meetings, but if you are trying to find a time that works for multiple persons to meet at the same time, this does not work. I have to use Doodle Polls for those cases.
For anyone who schedules appointments with individuals, this is a great tool. You set the parameters when you are available to meet, and then the client selects the time that works best for them. Calendly connects real-time with your calendar so there is no over-booking. It makes scheduling a breeze and gives control to the client for setting a time.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Calendly is used by multiple departments at my company, including Customer Experience and Sales. We use it to easily schedule calls with current clients and prospects looking to schedule a demo. We simply include our custom Calendly link in our emails/email signatures so our clients/prospects can see our availability and schedule a time to chat.
  • Custom scheduling page -- this allows those scheduling with you to select the type of meeting they are looking to have. For example, we have this set up so they can select a 15 min meeting, a 30 min meeting or 60 min meeting.
  • Time zones are very clear so we never run into scheduling confusion.
  • Easy to implement. Takes hardly any time to set up.
  • Confirmation emails sent prior to the meeting have decreased the number of no-shows on our calls.
  • It would be neat to be able to set a maximum amount of time for meetings, rather than just the number of meetings. For example, my threshold right now is four meetings/day, but this could mean four one hour meetings, or four fifteen minute meetings, which would be a very light day. I'd love to be able to say I am only available for meetings 3 hours/day, or something along those lines.
If you spend a lot of time scheduling calls and meetings in your role, Calendly will make this process more efficient and take away the back and forth of trying to align schedules. You can use Calendly internally, or externally with clients, as we do. It is user-friendly and easy to get set up.
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Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I started using Calendly this past year as a means of creating a CTA with people I wanted to speak with or meet with. I use it within emails as well as in my email signature. I also use my Calendly link as a CTA in custom videos that I create in Dubb. It's incredibly useful that it can be easily synced with my Google calendar and automatically update my schedule. Once I started using it I recommended it to my partner who began using it as well. It has served us very so far in allowing us to set up meetings passively by giving our contacts the opportunity to schedule a time to speak at a time that is convenient for them.
  • Calendly syncs instantly with my Google calendar. So not only do I automatically know when I have new appointments scheduled, but if I input a different event onto my google calendar Calendly knows that I'm not available at that time.
  • The direct link that allows people to schedule a time slot with me is great. It makes scheduling simple and painless, and make sit easy for me to create a clickable CTA.
  • I love that I can collect payments through the platforms either via Stripe or PayPal. both of which I use. It makes the platform more "all-in-one" and makes for a seamless experience.
  • The free version of Calendly limits the amount of event types you can make available. You can only have one even type. So if you choose a 15 minute meeting slot as your single event type and you want to schedule something for 30 or 45 minutes, the person scheduling with you has to schedule multiple consecutive time slots instead of one longer meeting period. I understand the need to limit features for those only using the free option though and so it's not necessarily unreasonable. It's pretty standard in SaaS platforms.
  • This is a little nit-picky but the trial period to try out all features is only 14 days. It would be great if they could up that trial period to 30 days. It's a much more reasonable time frame to be able to get a handle on the platform and see if the paid options are necessary or not.
  • It would be great if Calendly could sync up with more than one calendar at a time. If someone keeps different calendars (for example, one for home and one for work) or two different calendar platforms (for example, apple calendar and google calendar) it would be great if it were able to pull information from both calendars. If Calendly is already able to do this, I'm not aware of it.
Calendly is great for sales calls and trying to set appointments up with important potential clients. Trying to nail down a time with back and forth emails can be a hassle. Creating a link where your contact can easily use pick a time makes it so much easier. It also allows you to use it as a CTA where you can give your contact a specific action to take at the end of your email and get that person on the phone or schedule an in-person meeting. It might not be great for people who don't necessarily need to interface directly with clients so often. If you're only scheduling meetings or phone calls once every so often Calendly can still work but it might not be necessary for you.
Read Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician's full review
Jared DeLong | TrustRadius Reviewer
November 24, 2018

Save Hours with Calendly

Score 10 out of 10
Vetted Review
Verified User
Review Source
Calendly is being used by our customer success team for new customers to schedule their onboarding meetings with their success rep. This includes an initial call and then a training session, but we also use this for schedule one-off trainings with current customers. A custom link is sent out from each individual rep to their accounts they're working with.
  • They have a very clean and simple interface for the admin user as well as the person scheduling a time.
  • You can customize how the scheduler determines open times. The customization is very well thought out and very flexible.
  • If you upgrade to the paid version, you can set up several different meeting types which would be very valuable for teams with multiple users needing to schedule varying sessions.
  • From a design perspective, it would be nice to customize the look of their pages to match the admin's brand more.
  • If you have open time slots in your calendar, it looks at sessions based on the hour and half hour rather than 15 minute increments. For example, if I was booked from 1:30-2 and 3-4 and asked to put a 15 minute cushion between meetings, 2:15-2:45 wouldn't show up in my scheduler however it would be a time that would work for me.
  • I wish they had a bit more conditional logic built in when booking a time.
Calendly is great for a team on a tight budget (or no budget) that needs to be able to schedule similar meetings quickly and avoid emailing back and forth to schedule. It wouldn't be well suited for someone needing to schedule meetings with various lengths of time and at different locations because the admin user would most likely need to consider travel and all topics they were planning to cover to more appropriately choose a time that works for them. It's better for people scheduling screen shares or phone calls.
Read Jared DeLong's full review
Jason Carlage | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Calendly for each member of the sales team. When emailing customers or potential customers, we send them a link to our Calendly account so that it's easy for our customers to see when we are available and book a time. It helps to eliminate some of the back and forth in terms of emailing to find out when customers are available.
  • It's easy to use. When someone clicks on the email link, it brings them right to a page where they can click on their preferred time and submit.
  • It provides us with useful information. We can set up the criteria, for example, what questions are mandatory. This will give us some relevant information that we can use on our sales calls.
  • It saves us time and eliminates the back and forth of emailing with customers and potential customers about choosing a time to connect. It blocks off times as soon as someone books so we can't get double-booked, and we can block out times that we aren't available as well.
  • It's free. While there are paid versions with more functionality, the free version has worked out just fine for us. It allows us to choose one time slot (for example, a 10-minute call) and allows us to ask a few mandatory and optional questions of our customer or potential customer who is booking the time.
  • There is one option I'd like to have, which is to include two timeslot options (for example, 10 and 20-minute calls), but that is available with the paid version. There is nothing else I'd like to change. The user experience from our side and from the customer side is excellent.
Calendly is excellent for any sales organization that wants to quickly provide options for customers and potential customers with regards to scheduling a time to talk. They provide your own unique URL, so sales reps in the company can each have their own specific account with times blocked out for when they are not available. If I'm emailing a customer who I have a lot of back and forth with and a strong relationship, I will generally just give a few time options for them to reach with me instead of asking them to click through Calendly, but for 90% of my sales opportunities, I will send out the Calendly link.
Read Jason Carlage's full review
Basak Buyukcelen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's used individually by people who need to book time with clients, such as client management people, product managers, support staff.
  • Its integration with Gmail is seamless. Very easy to use.
  • When access is given to people outside the company, so they can pick a time to speak with who they need, no instructions needed, it's amazingly simple and dumb-friendly.
  • No jumping through hoops for sign up, configuration etc. Get started and you're ready to take off.
  • One thing that keeps me from using Calendly exclusively is its lack of system for organizing/picking a time for multiple users. Here's an example: We needed to go on a call with 3 individuals from different organizations as well as myself and my boss. Since there was no option for Calendly to allow them to see a time that was available for both me and my boss, I had to let them use only my bosses Calendly, and I said I'll make myself available if they pick a time that works for my boss but not for me. Then things got even more complicated. Those three people went ahead and booked times with my boss, but since they had no way of knowing who had chosen what, they ended up picking three different times. To make things even more complicated, since it was my bosses Calendly that they had access to and they went and booked him, I didn't receive any notification and we ended up having a huge mess not realizing what had happened. I learned my lesson. I give Calendly access to people only for one on one meetings, and use traditional methods for booking multiple people.
  • It'd be great to opt-in to receive notifications when someone books somebody else in your organization. Let me clarify: Let's say I need to know and want to attend when my boss is booked via Calendly by someone. I'd like to receive an email notification of that (via a permission setting or something) so if I also need to be in that meeting, I won't have to randomly check my boss's calendar.
  • If there were different options than the pre-written meeting times like half an hr and an hr, that'd be great. For example, if there was the ability for someone to just type 45 minutes instead of choosing a meeting for an hour by default, that'd be awesome. There were times when we had decided to have an organization meeting but the person didn't realize it was a limitation of the software and was forced to choose an hour We had to go back and correct the meeting time.
Works like magic for booking one on one meetings, but gets messy when there are more than two people involved in the meeting.
Read Basak Buyukcelen's full review
McKay Salisbury | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Calendly mostly for sales, but also anytime I need to set up a phone call. If a company wants to talk to me about potentially becoming a client, I send them my link and they just book a call on my calendar. I also use it to set up interviews, calls with clients, and booking requests from our website.
  • Integration with my Calendar - Calendly automatically integrates with multiple Google Calendars very well. I've never had a mix up where someone booked a call and I was already busy with something else. As long as you keep your calendar updated, it'll be fine.
  • Easy link sharing - the web pages are easy to use, I haven't had anyone confused about the process. Also, the chrome extension makes it really easy to share my Calendly links.
  • Easy setup of events, reminders, and everything else that is needed - It's really quite easy to use, once you set it up once, it just always works!
  • Integration with - You can just put the link in the invites, but an actual integration with would be nice. They have integrations with GoToMeeting and Zoom, but I don't like those because client's have to download something to be able to join the meetings, only requires a browser.
Calendly is seriously so useful and easy, my only regret is not using it earlier.
Read McKay Salisbury's full review
Joshua Long | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a freelance consultant, I use Calendly for all my meetings. I also recommend it to all my clients, most of whom switch away from their current solution because Calendly is so comprehensive and competitively priced.

I have created numerous appointment types (events) so I can share them with various segments to better structure my day around the type of work and meetings I want to batch. The custom notifications and reminder messages make follow up and confirmation that much more effective, reducing the rate of no-shows to essentially zero for me.
  • The ease of creating different appointment types allows me to perfectly tailor my availability to my preferred workflow.
  • The integration with Google Calendar, Outlook and iCal make it very easy for users to add confirmed appointments to their calendars.
  • The custom messages for confirmation and reminder notifications are great to automate follow up and reduce no-shows.
  • Being able to schedule group meetings would be the last feature to solve all my scheduling needs.
So far, I've found that it works great for all professional service providers and sales teams.

I haven't seen it used for on-site appointments, like medical providers or home service providers, but I'm sure it could handle those very well with their before and after appointment time buffering to factor in travel.
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Pedram Mizani, MD, MHSA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Automated calendar scheduling after a client pays for services. It is used by our operations department.
  • Maintaining proper time zone
  • Modern UI
  • Plenty of options to customize an online calendar portal
  • Reliable sync with Google Calendar
  • Delay sync when a calendar item is changed in Google Calendar (sometimes we get notifications that the event is starting now, but it was cancelled yesterday).
  • Users should be able to see a version of Calendly that doesn't allow for any scheduling, just to see available slots. This is particularly helpful if a client wants to know our availability before making payments (and we don't want them to schedule without having made a payment).
  • Too conservative with scheduling availabilities. On many of my calendars I've had to increase my availabilities to every 5 minutes so that I don't miss out on large 30 minute chunks of times.
  • I should be able to select if I want to include a reschedule or cancellation link in a particular calendar.
It's a very nice product to work with. See my other page of review.
Read Pedram Mizani, MD, MHSA's full review
Elaine Truesdale | TrustRadius Reviewer
November 28, 2018

Calendly Feedback

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use calendly to book speakers for our webinars and to book consulting sessions for ANHC members and prospects.
  • Calendly syncs with our calendars.
  • Calendly provides a way for others to reserve time on or schedule.
  • Calendly allows us to segment different types of appointments.
  • Calendly could include a way for multiple people to sign up for the same appointment. This would be useful for classes and trainings.
  • Calendly could provide an option to type in a prefered meeting date to see if it is available. Currently it shows all available meeting times, which can be a lot to scroll through.
Calendly eliminates the need to go back and forth with someone to find a a meeting time that works for both of you.
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Shirin Elkoshairi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Calendly in sales and marketing. We felt that rather than forms being filled out by prospects with the back and forth of "when are you available, can you meet tomorrow" we could simply have the client choose a time on the calendar of one of our consultants. The meeting invite is set up, the conference bridge information is shared and it removes any hesitation of meeting with a prospect. Usually, our prospects are very happy to work with us after the initial consult and so getting that initial consult is made far easier with something like Calendly which is easy to use and engage with on both sides.
  • the visual interface for clients is clutter free and easy to use. It's very clear on what days/times are available.
  • Is sets up the calendar invite so that the appointment is "booked" on the clients calendar as well as the consultants. We've been able to include our conference bridge info so there's no mistake as to who calls who.
  • The embed of the "click to schedule an appointment" widget on the website flows nicely with most of our pages. It looks like part of our page and not a plug-in that looks completely detached or separated.
  • Eases the interaction between website visitors and our company. There are so many hurdles to getting qualified buyers that we love removing a couple of steps of the process so seamlessly.
  • I'd love some more color options for the widget.
I think for service appointments, prospective clients and anytime you'd like to ease the back and forth of scheduling an appointment, Calendly is the way to go. I also use it in my email signature so that anyone I speak to can simply get on my calendar by clicking the link. Since you can have a vast array of employees connected to it, you can use it for virtually anything.
Read Shirin Elkoshairi's full review
Jeff Bramhall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Scheduling meetings is annoying for all involved. We use Calendly to help our prospects book time on our calendars when it's convenient for them.
  • It's just plain easy to use.
  • It took zero time to set up.
  • It's a simple product that does exactly what it's supposed to do.
It's great to help a group of people set time to meet independently (widening a deal by introducing to the users).
Drift is better for having someone set a meeting for you.
Read Jeff Bramhall's full review

About Calendly

Calendly is appointment scheduling software from the company of the same name in Atlanta, Georgia.

Calendly Technical Details

Operating Systems: Unspecified
Mobile Application:No