Simple, Effective Platform for Managers
June 28, 2021

Simple, Effective Platform for Managers

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with WizeHive Zengine

It is being used across one department, which manages two non-profits that use the platform. WizeHive Zengine has brought both non-profits into a paperless operation and has streamlined communication between the staff and the users, specifically using "advanced technology." Finally, the platform has provided better organization of important documents for the non-profits.
  • Organization of materials and CRM data
  • The company customer service is personal, helpful, and proactive
  • Integration with other apps/software
  • More flexibility for custom application and form design
  • Enhanced options for using the data in the platform (ie: across forms)
  • Developed dashboard for administrators of the platform
  • Application/form design
  • Secure data upload
  • Application cloning
  • Multi-user capabilities
  • WizeHive Zengine has worked well for our needs and has been the best platform in the market.
  • It is costly for smaller non-profits, as is the hourly rate for customer service assistance.
Frankly, WizeHive Zengine was the best platform in the market when our non-profits were ready to move away from paper applications and archaic scholarship management. It continues to serve our needs, and we have not found a platform that offers something more attractive.

Do you think WizeHive Zengine delivers good value for the price?

No

Are you happy with WizeHive Zengine's feature set?

No

Did WizeHive Zengine live up to sales and marketing promises?

Yes

Did implementation of WizeHive Zengine go as expected?

Yes

Would you buy WizeHive Zengine again?

Yes

WizeHive Zengine is well suited for our needs in scholarship application collection. The platform works well for one company across several different departments, as there are options to organize information in respective "workspaces."
We are not confident that Zengine is a great CRM platform, specifically for non-profits and fundraising departments.

Using WizeHive Zengine

The platform is very basic. On the other and, our staff does not take advantage of its full capabilities because such features did not work well for us/fit our needs.
ProsCons
Relatively simple
Easy to use
Consistent
Convenient
Familiar
Requires technical support
Not well integrated
Slow to learn
  • Editing questions or fields in an application is easy.
  • Navigating information collected is easy.
  • The log-in page for returning users.
  • Cloning applications internally.
  • Personalizing text and design of applications (non-existent).