High license cost, great product
October 05, 2021
High license cost, great product

Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workato
Workato is being used as a middleware solution to send information from Salesforce to QuickBooks. Through a series of decision points, Workato will determine if criteria are met in Salesforce, Workato routes the data to either an existing Quickbooks customer, or creates a new record based on the sales rep’s info
Pros
- Integration
- Middleware
Cons
- Pricing
- ease of use
- Platform integration
- Cost of licenses
- Complex
- Zapier and MuleSoft Anypoint Platform
Offers many, if not all, of the same capabilities that competitors have. Zapier is more user friendly, and cost effective for many organizations. Not needing to have technology experience is also attractive. Mule soft is usually overkill for some of the more straight forward integrations that Workato can handle. Workato is flexible and if the cost is justifiable, then it is a great solution
Do you think Workato delivers good value for the price?
No
Are you happy with Workato's feature set?
Yes
Did Workato live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Workato go as expected?
Yes
Would you buy Workato again?
No
Comments
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