Overall Satisfaction with Workfront
Workfront is used across our entire global organization. Though I am part of the marketing team, as the system admin of record for Informatica, I support all new and existing users on other teams as well. It is our central request queue for all teams other than IT and help desk.
- The flexibility of the templates, custom forms and work flows are great!
- The ability to create projects on the fly ad-hoc, create from a template and make adjustments afterwards is key to project success.
- The Workfront Community is amazing. Have an "Idea Exchange" where users from different organizations can collaborate and request enhancements...and then vote on those enhancements is something I have never seen before. Best yet: Workfront listens and develops new features based on what the users want!
- Customer support is the best!
- Rollout is slow for new features.
- Productivity has increased tremendously!
- A single collaboration tool that's used throughout our global company has been key to managing multiple high-level marketing initiatives.