Excellent
August 11, 2017

Excellent

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • Centralize projects in one solution
  • Deliver client-facing services
We manage a large automotive model launch process that lasts the entire year. Workfront has streamlined the capture of client feedback and houses all feedback and updates in a centralized location. It's been really effective. Can't imagine how we managed without Workfront.

Pros

  • Captures client feedback and allows for conversation between clients that is captured for future reference.
  • Notifies clients and triggers their review as well as advising on review deadlines.
  • Automatic email notifications and tracking of timelines.

Cons

  • Language in some of the set up drop downs does not reflect the advertising world. Doesn't make sense to new users.
  • Workfront has streamlined our model update launch process and has been a welcome addition to a challenging and complicated process.
Excellent on boarding service provided.
[Workfront is well suited for] Lengthy ongoing projects that go back and forth with the client and many have many versions.

Adobe Workfront Feature Ratings

Scheduling
Not Rated
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
9
Email integration
9
Change request and Case Management
9

Comments

  • Jayne Verhaaren | TrustRadius Reviewer
    Thanks so much for taking the time to write a thoughtful review. Please do check out Workfront Pride, our advocacy program, on the Workfront Community. We'd love to have you participate!

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