Item: Wunderkind
Rating: 9
Author: Verified User

Overall Satisfaction with Wunderkind, formerly BounceX

Use Cases and Deployment Scope

We use Wunderkind to collect email addresses and SMS numbers on-site, drive conversion and send behavioral messaging to prospects and customers. While we technically can do some of these same things with our ESP, Wunderkind's product and full-service approach have proven to drive increased results for us.

Pros and Cons

Pros

Email and SMS number collection
Behavioral messaging (category, product & cart abandonment)
Full-service approach handling design, strategy, reporting, etc.

Cons

Flexibility to work alongside somewhat competing vendors

Return on Investment

Increase in revenue from abandoment emails
Increase in email and SMS sign ups

Alternatives Considered

Klaviyo and Emarsys

We've used both Emarsys and Klaviyo as our ESP, while using Wunderkind to handle email/SMS acquisition and abandonment emails. Wunderkind has proven to be able to capture more emails and send more behavioral emails with the contact matching technology.

Key Insights

Do you think Wunderkind delivers good value for the price?

Yes

Are you happy with Wunderkind's feature set?

Yes

Did Wunderkind live up to sales and marketing promises?

Yes

Did implementation of Wunderkind go as expected?

Yes

Would you buy Wunderkind again?

Yes

Other Software Used

Klaviyo

Likelihood to Recommend

Wunderkind is a must-have tool if you are running an e-commerce business. I've worked with them at multiple companies and they have always driven results, as measured in our own analytics platform. Their pricing is very fair and even low when you consider the value they drive. Depending on the size of your business, their full-service approach can be very helpful.

Comments

Please log in to join the conversation

Proven track record of increases email/sms capture and abandonment messaging revenue