Item: Xactly SimplyComp (discontinued)
Rating: 5
Author: Kelly Smith

Use Cases and Deployment Scope

We purchased Xactly SimplyComp to replace a huge Excel workbook that was used to track and calculate our sales commissions. It used to take me 2 weeks to calculate commissions with this Excel sheet and all the details and look-ups etc. Xactly is being used to save us time, be more efficient and accurate.

Pros and Cons

Better tracking of commissions
Links to our SalesForce for better data
Easy for staff to get in and look at their results

Customer service: The agreement states a certain number of hours yes, but either the setup instructions need to be more clear or this needs to change. When we started we explained our plans were difficult.
A written user guide would have helped us so we could understand the tables and how it flowed.

Return on Investment

I would say neutral. It is better than what we had, but not what we need.

Alternatives Considered

We have not used any other products.

Support Rating

The support was not really what we expected, or it could be we didn't understand it clearly.

Key Insights

Do you think Xactly SimplyComp (discontinued) delivers good value for the price?

Not sure

Are you happy with Xactly SimplyComp (discontinued)'s feature set?

Yes

Did Xactly SimplyComp (discontinued) live up to sales and marketing promises?

Did implementation of Xactly SimplyComp (discontinued) go as expected?

Would you buy Xactly SimplyComp (discontinued) again?

Likelihood to Recommend

I'm saying 5 because my project accountant ended up doing most of our set up. Xactly SimplyComp started it but we ran out of support hours very early on and company did not want to pay for more hours so some type of manual/guide would have helped. My project accountant worked his way through and figured it out.

Xactly SimplyComp Review

Overall Satisfaction with Xactly SimplyComp