SimplyComp didn't work out for us
March 14, 2021

SimplyComp didn't work out for us

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly SimplyComp

SimplyComp was used to calculate commissions for sales reps on a monthly & quarterly basis. The outputs are then uploaded to CEA (Xactly's ASC 606 product) for generating amortization tables & JEs for Netsuite. Our sales reps login to view their commissions & deals, and our accounting org uses it for JE generation. Sales Ops & FP&A use it to calculate commissions.
  • Clean-looking UI for new users
  • Setup for simple comp plans is a breeze
  • The workflow is unintuitive
  • Buggy at least 1-2 times per quarter
  • Simple functions (copy & paste, flat file exports) don't function well
  • Lacks sync with CEA (need to export/import while massaging data)
  • Running calculations takes a really, really long time (30+ minutes at times)
  • Implementation is expensive
  • Negative - Was way too expensive for a broken product
  • Negative - Delayed us from completing our 606 implementation
CaptivateIQ is much more flexible than SimplyComp. Though it's much more complex, it uses excel-based formulas to lessen the learning curve and can handle any comp plan you throw at it. We were able to sign with them for half the cost of our SimplyComp contract, though that may not be possible as CaptivateIQ grows.

Do you think Xactly SimplyComp (discontinued) delivers good value for the price?

No

Are you happy with Xactly SimplyComp (discontinued)'s feature set?

No

Did Xactly SimplyComp (discontinued) live up to sales and marketing promises?

No

Did implementation of Xactly SimplyComp (discontinued) go as expected?

No

Would you buy Xactly SimplyComp (discontinued) again?

No

It's fine if your comp plans are really simple. It should have no problem multiplying ACV by a rep's BCR and maybe having a SPIFF or two. If you have accelerators, decelerators, complicated hierarchies, constant "exceptions to the rule", and need a platform to be flexible...SimplyComp simply won't be able to help here. Any "solutions" they implement will be short-term bandaids that will have to be addressed again sometime in the future.

Xactly SimplyComp (discontinued) Feature Ratings

Sales compensation plan creation
1
Complex sales crediting
1
Sales compensation process automation
1
Incentive auditing/regulation compliance
6
Incentive modeling
1
Agile incentive strategy
1
ICM mobile visibility
1