Item: Brightmine
Rating: 8
Author: Troy Craig

Overall Satisfaction with Brightmine

Use Cases and Deployment Scope

Brightmine provides a wide range of services and guidance fit for a small/medium sized organisation. Training guides are helpful for managers, templates are helpful for HR and flow charts when trying to upskill others. Keeping up to date with legislation changes is also an added benefit, and understanding where to go for the latest changes to process, payments and employee rights.

Pros and Cons

Pros

Letter templates
Training guides
Legal updates

Cons

Organisation of resources - sometimes you need to dig around for templates and flow charts
Consistant structure - some topics have flow charts, others do not, it isn't always the same
In site ability to bespoke letters, rather than downloading and editing.

Return on Investment

Time to research
Resources in headcount
Legal fees

HR Guidance

I think more could be available - simple policy examples, or minimums as a guide. There is a huge volume of data but it isnt always simple to migrate from the site into the work environment. Examples of what others have done would also be helpful, to set up a community to share.

HR Compliance

Regular email updates help, and being able to attend sessions with experts is a great value.

Key Insights

Do you think Brightmine delivers good value for the price?

Yes

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

Yes

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Yes

Likelihood to Recommend

I have used the platform in many stand alone roles and find it very helpful as a place to go for guidance. It doesnt replace the art of conversation, and sometimes I wish there was a chat feature to talk to someone. But mostly the platform provides all the help needed to run a basic HR function.

Comments

Please log in to join the conversation

Suellen Wang
(Vendor Representative) commented 2 years ago
Hi Troy, Thank you for your valuable feedback. We're glad you're satisfied with our solutions overall, and thank you for your suggestions. We will pass along your feedback to the relevant team to ensure we continue improving our products and services for a better user experience. In the meantime, please feel free to contact us at helpdesk@xperthr.co.uk if you need any other support or assistance. Thank you! XpertHR

A suitable platform for stand alone roles